Farhan Khan
Manama,Bahrain
Summary
Dynamic operations professional focused on enhancing processes and driving operational efficiency. Skilled in e-commerce operations, with a strong aptitude for problem-solving and teamwork. Committed to adapting to evolving demands to ensure smooth operations. Distinguished for strategic planning, effective communication, and a history of delivering measurable outcomes.
Overview
9
9
years of professional experience
Work history
Operations supervisor
Majid Al Futtaim
Manama, Capital Governorate
2020.09 - Current
- Assisted with coordination of store operations through staff selection and shift scheduling. Supported routine maintenance and preventive measures to enhance store efficiency. Facilitated daily activities to ensure smooth operational flow.
- Optimise utilisation of pickers through effective multitasking to enhance UTR.
- Organised team meetings to facilitate productive discussions.
- Prioritised tasks effectively during high-pressure situations.
Sales supervisor
ALSOROOR
Manama, Capital Governorate
2018.08 - 2020.08
- Experienced sales supervisor with over two years of experience in sales, operations, customer service and team management.
- Oversaw inventory management for maintaining optimal stock levels.
- Delivered excellent customer service by addressing and resolving issues promptly.
Sales executive
MING DI OU
Manama, Capital Governorate
2017.03 - 2018.07
- Maintain and develop friendship with company's existing customers by ensuring regular contact with them through meetings, speaking with them on phone, and also communicating with them by email.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Business Administration - Business Administration
University of swat
Swat, Pakistan01.2015
Certificate of Higher Education - Computer Science
Iqra College
PakistanSkills
- Customer service
- Warehouse operations knowledge
- Customer relations
- Vendor relationship building
- Staff supervision
- Logistics oversight
- Employee performance analysis
- KPI data visualisation
- Team performance management
- Logistics coordination
- Time efficiency
Hobbies and Interests
Football
Languages
English
Arabic
Languages
English
Arabic
Urdu
Pushto
Timeline
Operations supervisor
Majid Al Futtaim
2020.09 - Current
Sales supervisor
ALSOROOR
2018.08 - 2020.08
Sales executive
MING DI OU
2017.03 - 2018.07
Bachelor of Business Administration - Business Administration
University of swat
Certificate of Higher Education - Computer Science
Iqra College