Fatema Ghaith
Business Development Coordinator
Manama,Bahrain
Summary
I am an energetic, hard-working, reliable individual with a passion for all things digital. Currently, as Business Development Coordinator, I spearhead Keypoint’s social media presence across a range of apps including Twitter, Instagram and LinkedIn to drive engagement levels with current and prospective clients. As a fully-certified Digital Marketing Professional (Digital Marketing Institute), I have developed significant experience and expertise with digital and social media, combining theoretical knowledge with practical experience. I am a multi-lingual, British-educated Bahraini with strong language skills (fluency in English, Arabic and Persian) and hold a master’s degree in digital media and society – Cardiff University (Wales) and BSc. (Hons.) in sociology – University of Bath (England). Working in Business Development for one of the GCC’s leading professional services firms has helped me develop my skills significantly and my natural curiosity and growth mindset coupled with the dynamic, fast-paced environment of Keypoint guarantees my professional development further. Focused Business Development Representative adept at proposal development, market research and documentation. Enthusiastic people person with methodical but flexible approach.
Overview
1
1
Certification
12
12
years of post-secondary education
3
3
years of professional experience
Work History
Business Development Coordinator
Keypoint
Manama, Bahrain
12.2020 - Current
- Planned marketing initiatives and leveraged referral network to promote business development.
- Generated new business with marketing initiatives and strategic plans.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Worked with marketing teams to create, deploy and optimize effective campaigns for Keypoint clients.
- Expanded business through effective network development, identifying new and prospective clients.
- Presented innovative digital media marketing presentations to executive decision makers.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
Business Development Assistant
Keypoint
Manama, Bahrain
01.2019 - 12.2020
- Manage Keypoint’s online presence across a range of social media apps, helping to drive engagement and drive prospective and current clients to our website.
- Event management – in both the digital sphere and in-person – such as business conferences, webinars, workshops and panel discussion. I am responsible for contacting attendees, liaising with possible venues and ensure that the event – whether online or in-person – runs smoothly.
- Contact clients - through various means and across multiple service lines – to brief them about Keypoint’s extensive service offerings and how we could help benefit their organization.
- Curate detailed surveys to collect client feedback from our webinars, seminars, on-line training courses and service offerings. I ensure that the information collected is then processed into easily digestible data that can then be presented to executive management.
- Responsible for sending out weekly, monthly and quarterly newsletters including our weekly ‘Taxflash’ newsletter which keeps businesses up-to-date with the latest tax news and regulatory changes in the region.
Recruitment Training Officer
Royal United Hospital
Bath, United Kingdom
09.2015 - 05.2016
- Liaised between multiple business divisions to improve communications.
- Developed succession plans and promotion paths for all staff.
- Promptly corresponded with all applicants and coordinated and conducted interviews.
- Collected market intelligence activity to identify and develop new markets, courses and opportunities.
- Supported management in developing and implementing personnel policies and procedures.
- Responded to trends, developments, threats and opportunities to increase conversion rates.
- Assisted Admissions Manager with admissions and administration process for ensuring suitability of student recruitment process.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Explained all of human resources policies, procedures, laws, standards and regulations to each employee.
- Hired employees and initiated new hire paperwork process.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Instructed senior leaders on appropriate employee corrective steps.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Coordinated ongoing technical training and personal development classes for staff members.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Human Resources Trainee
STC
Manama, Bahrain
06.2014 - 08.2014
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Took messages and provided information about company processes, hours and requirements.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Maintained work structure by updating job requirements and job descriptions for all positions.
Education
Master of Arts - Digital Media And Society
Cardiff University
Wales 10.2017 - 11.2018
Bachelor of Science - Sociology
University Of Bath
Bath 10.2012 - 07.2017
High School Diploma -
Ibn Khuldoon National School
Bahrain 09.2006 - 06.2012
Skills
Multitasking abilities
Certification
Certified Digital Marketing Professional (CDMP) - Level 5
Volunteer Experience
- Youth Plus Bahrain Program
- BSPCA
- Oxfam, Bath
Timeline
Business Development Coordinator
Keypoint
12.2020 - Current
Business Development Assistant
Keypoint
01.2019 - 12.2020
Master of Arts - Digital Media And Society
Cardiff University
10.2017 - 11.2018
Recruitment Training Officer
Royal United Hospital
09.2015 - 05.2016
Human Resources Trainee
STC
06.2014 - 08.2014
Bachelor of Science - Sociology
University Of Bath
10.2012 - 07.2017
High School Diploma -
Ibn Khuldoon National School
09.2006 - 06.2012
Similar Profiles
Andrea VasquezAndrea Vasquez
Financial Service Representative III (Floater) at KeyPoint Credit UnionFinancial Service Representative III (Floater) at KeyPoint Credit Union
Mariam KaakatiMariam Kaakati
Private Tutor at Keypoint EducationPrivate Tutor at Keypoint Education
Vidya VijaykumarVidya Vijaykumar
Payroll Consultant at Keypoint Business Services W.L.LPayroll Consultant at Keypoint Business Services W.L.L