Fatema Habib Mohammed
Summary
Financial Resources Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple tasks and developing innovative solutions.
Overview
5
5
years of professional experience
Work History
Financial Resources Specialist
Ministry Of Transportation & Telecommunication
08.2022 - Current
- Monitoring and supervising the collection and reduction of total debts through regular communication with customers to settle their outstanding balances with the Civil Aviation Affairs, Ports and Maritime Affairs, Bahrain Post, the Meteorological Directorate and NSSA.
- Managing the overall revenue collection process by sending statement of account, invoices, invoice description, and all required details to all sectors, including the Civil Aviation Affairs, Maritime Affairs, Bahrain Post, and the Meteorological Directorate, with the aim of reducing the Ministry's outstanding debts.
- Preparing customer statement of account, revenue collection reports, and other reports using the financial system.
- Monitoring the collection process and supervising it for invoices owed by airlines for overflying fees through the electronic flight permits scheduling system (NAWRAS).
- Responsible for updating information on the outstanding amounts for all blacklisted customers with outstanding debts and providing information to the Aviation Permits Department about the amounts owed by companies.
- Sending statement of account to airlines that are not listed for collection through the International Air Transport Association (IATA) and monthly follow-up with them, including handling the necessary debt payment procedures for these companies.
- Continuous and periodic follow-up with IATA for debts owed by airlines for overflight and the cash and registration department to ensure the reconciliation
- of customer accounts in the Ministry with IATA's accounts. In case of any payment or invoice details issues, IATA, the cash department, or the invoice department will be consulted.
- Reviewing the amounts owed for overflight fees for customers with IATA, with communication with IATA's team if the customer has any issues related to overflight fees. IATA's records are reconciled if some customers pay directly to the Ministry's account.
- Collaborating with the Aircraft Licensing Department regarding the payment of aircraft Approval fees, reflecting approval for the service.
- Preparing a detailed financial report for the collection of land rents from tenants in the Bahrain Logistics Zone and following up with the relevant departments. Sending statement of account to land rent customers, and in case of payment delays, directing the invoice department to issue a late payment invoice. Also, request the PDCs yearly from the land customers .
- Preparing and issuing memos and letters related to the debt collection department.
Accountant
Delivery point Logistic Service
05.2022 - 08.2022
- Prepare and submit the quarterly Vat return to the NBR
- Paying bills to NBR by Fawateer
- Handling all accounting process using excel and Zoho system
- Handling petty cash and monthly closing
- Depreciation and amortization.
- Handled day-to-day accounting processes to drive financial accuracy.
- tracking payments internally and externally
Customer service representative
Silah gulf
01.2022 - 04.2022
- Efficiently answered and managed a high volume of incoming calls from customers, ensuring prompt and courteous service (stc).
- Demonstrated excellent verbal communication skills, actively listening to customer inquiries, concerns, and feedback to provide accurate information and effective solutions.
Accountant part-time
Alsamaha properties
08.2021 - 10.2021
- Manage accounts in Microsoft office
- Petty cash and payroll
- Bank reconciliation
- Issue Invoices and receipts.
Officer
VFS global (Al Etimad)
09.2019 - 09.2020
- Document scrutiny and collection of applications for visa processing
- Handle customer/applicant queries personally or via email, telephone
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data
- Ensure accurate & timely data entry into the system with zero errors
- Ensure all administration and logistics of passport delivery to consulate/applicant/logistic company etc.
Accounting Consultant
Orange Accounting Consultancy
11.2018 - 08.2019
- Worked on general accounting services and HR policy project (Bahraini Labour Law)
- Prepared court reports which contains calculation of loans, heritage, staff entitlements etc.
Trainee in KYC department
National Bank of Bahrain
07.2018 - 11.2018
- Fill the KYC form after calling the customer to collect the data based on the CBB requirements.
Education
B.Sc. in Accounting - Accounting
University of Bahrain
09.2018
Secondary Certificate -
Alshurooq Secondary Girls School
06.2014
Skills
- Good in English/Arabic reading, writing and speaking
- Able to work under pressure and handle multitasks at one time
- Always punctual and quick to learn
- Computer skills: Microsoft office, Typing and browsing
References
References upon request
Timeline
Financial Resources Specialist
Ministry Of Transportation & Telecommunication
08.2022 - Current
Accountant
Delivery point Logistic Service
05.2022 - 08.2022
Customer service representative
Silah gulf
01.2022 - 04.2022
Accountant part-time
Alsamaha properties
08.2021 - 10.2021
Officer
VFS global (Al Etimad)
09.2019 - 09.2020
Accounting Consultant
Orange Accounting Consultancy
11.2018 - 08.2019
Trainee in KYC department
National Bank of Bahrain
07.2018 - 11.2018
B.Sc. in Accounting - Accounting
University of Bahrain
Secondary Certificate -
Alshurooq Secondary Girls School
Similar Profiles
Noëlynne FryNoëlynne Fry
Drainage & Hydrology Engineering Assistant at Ministry of Transportation of OntarioDrainage & Hydrology Engineering Assistant at Ministry of Transportation of Ontario
JASON MANJINJASON MANJIN
Transportation Enforcement Officer 2 VI at Ministry of TransportationTransportation Enforcement Officer 2 VI at Ministry of Transportation
Agamdeep SinghAgamdeep Singh
Transportation Technician at Ministry of Transportation of Ontario (MTO)Transportation Technician at Ministry of Transportation of Ontario (MTO)