Fatema Almarhoon

Manama,13

Summary

Dedicated and adaptable professional with a background in healthcare, seeking to utilize my excellent communication, problem solving, and organizational skills in a customer service role at Zain Bahrain. Committed to providing exceptional customer experience and satisfaction.

Overview

year of professional experience

Work History

Registered General Nurse

Royal Bahrain Medical Center

08.2023 - 12.2024

Delivered patient center care with focus on empathy and effective communication, ensuring high levels of patient satisfaction
Collaborated with multidisciplinary team to improve patient outcomes, demonstrating exceptional team work and inter-personal skills
Documented and maintained accurate patient records, show casting high attention to detail and organization skills

Education

Bachelor of Science - Nursing

Royal College of Surgeons in Ireland- Bahrain

06-2023

High School Diploma -

Al Rawabi Private School

01-2019

Skills

Communication: Fluent in Arabic and English, skilled in conveying information clearly and effectively
Customer service: Proven ability to build trust and rapport with individuals, enhancing customer satisfaction
Problem solving: Strong ability to identify issues and implement effective solutions in high pressure environments
Team work: effective teamplayer, experience in collaborative work settings, contributing to team goals and supporting colleagues
Adaptability: Quick learner who thrives in dynamic and fast- paced environments

Volunteer experience

Customer service volunteer

Bahrain British club

November 16,2024

Assisted marathon participants with inquiries, enhancing their overall event experience through exceptional service
Managed logistics and distributed materials, ensuring a smooth efficient operation while addressing participants needs

Timeline