Fatema Almarhoon
Manama,13
Summary
Dedicated and adaptable professional with a background in healthcare, seeking to utilize my excellent communication, problem solving, and organizational skills in a customer service role at Zain Bahrain. Committed to providing exceptional customer experience and satisfaction.
Overview
1
1
year of professional experience
Work History
Registered General Nurse
Royal Bahrain Medical Center
08.2023 - 12.2024
- Delivered patient center care with focus on empathy and effective communication, ensuring high levels of patient satisfaction
- Collaborated with multidisciplinary team to improve patient outcomes, demonstrating exceptional team work and inter-personal skills
- Documented and maintained accurate patient records, show casting high attention to detail and organization skills
Education
Bachelor of Science - Nursing
Royal College of Surgeons in Ireland- Bahrain
06-2023
High School Diploma -
Al Rawabi Private School
01-2019
Skills
- Communication: Fluent in Arabic and English, skilled in conveying information clearly and effectively
- Customer service: Proven ability to build trust and rapport with individuals, enhancing customer satisfaction
- Problem solving: Strong ability to identify issues and implement effective solutions in high pressure environments
- Team work: effective teamplayer, experience in collaborative work settings, contributing to team goals and supporting colleagues
- Adaptability: Quick learner who thrives in dynamic and fast- paced environments
Volunteer experience
Customer service volunteer
Bahrain British club
November 16,2024
- Assisted marathon participants with inquiries, enhancing their overall event experience through exceptional service
- Managed logistics and distributed materials, ensuring a smooth efficient operation while addressing participants needs
Timeline
Registered General Nurse
Royal Bahrain Medical Center
08.2023 - 12.2024
Bachelor of Science - Nursing
Royal College of Surgeons in Ireland- Bahrain
High School Diploma -
Al Rawabi Private School
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