Husain Al Mutawa
Saar
Summary
15 years Expirence in Banking Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Digital Banking Operations Senior Specialist
Kuwait Finance House
Muharraq Branch
01.2023 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Resolved various issues impacting sales management and business operations.
Backup Branch Manager - Retail Banking
Kuwait Finance House
Branches
11.2021 - 12.2023
- Maintained high-quality standards with regular employee training and performance evaluations.
- Developed strong relationships with clients, leading to increased repeat business and loyalty.
- Ensured accurate cash transactions with rigorous daily reconciliation and reporting.
- Managed cash flow effectively by maintaining appropriate currency denominations in registers and vaults.
Senior Supervisor -Customer Service Representative
Kuwait Finance House
Branches
05.2010 - 10.2021
Teller - Retail Banking
Kuwait Finance House
Branches
08.2008 - 05.2011
Education
Advance Diploma in Islamic Finance (ADIF) - (ADIF)
Bahrain Institute of Banking And Finance (BIBF)
Bahrain Bay2017
Bachelor of Science - Business Information
AMA International University Bahrain
Salmabad 2010
High School Diploma -
Ahmed Al Omran Secondary School - Commercial
Manama 2005
Skills
- Strong and advance with MS Accesses to Create Report’s and Export and Import Report as Required ,etc
- Ability in interface with senior levels of management internally and externally
- Strong knowledge of financial principles, treasury, and capital markets
- Strong with MS Excel, Word and PowerPoint
- Excellent verbal and written communication skills
Additional Information
- Create KPI System for Retail Banking
- Create (Credit Sheet Approval ) for new Product Finance on the bank.
- Project Manager (CLS) System to Generate Letter and Certificate .
- Project Manager ( Automating the Branches forms )
Certification
- Automate your office work Using MS Access
- Elements of Banking
- Economics for Bankers
- Effective Time Management
- Marketing communication
- Anti-Money Laundering Program
- Basel 2
- Communication skills
- Negotiation Instrument
- Stress Management
- Introduction of Bankcard Industry
- Program for sales assistants
- Serving the Disabled Customer – An Awareness Programmer
- Effective Supervisory Skills
- Islamic Banking Ethics and Governance
Timeline
Digital Banking Operations Senior Specialist
Kuwait Finance House
01.2023 - Current
Backup Branch Manager - Retail Banking
Kuwait Finance House
11.2021 - 12.2023
Senior Supervisor -Customer Service Representative
Kuwait Finance House
05.2010 - 10.2021
Teller - Retail Banking
Kuwait Finance House
08.2008 - 05.2011
Advance Diploma in Islamic Finance (ADIF) - (ADIF)
Bahrain Institute of Banking And Finance (BIBF)
Bachelor of Science - Business Information
AMA International University Bahrain
High School Diploma -
Ahmed Al Omran Secondary School - Commercial