FENIN SEBASTIAN MADAN
Summary
Results-oriented Senior Systems Analyst known for finding effective solutions for complex technical issues. Promoting strong work ethic and proven troubleshooting track record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior System Analyst/ERP Head Consultant
Mohammed Jalal and Sons W.L.L
Manama
08.2019 - Current
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Escalated project-related issues quickly to help rectify problems and avoid delays.
- Handling major parts of Inventory, Procurement, Sales, Accounts Receivable , Account Payables and General Accounting
- Train users on the systems and provide support
- Understood new reports requirements from the client, preparing functional specification
- Documenting all the issues for future reference
- Guiding users to trouble shoot issues by themselves for certain trivial issues
- Key Communication Bridge between internal business users and external IT developers
- Coordinating with the on-site team to get the information required for system setups
- Co-ordination with developer to share functional specification, make them understand the scope & requirement
- Liaising with users to track additional requirements, features and coordinate with system consultants
- Hiring, training and developing new employees
- Understand clients' business environment
- Establishing DMAAI & AAI, testing various transactions involved in the integration with other modules (Finance)
Project Manager
Jalal Ionics(Subsidiary of Mohammed Jalal & Sons)
Manama
01.2021 - 07.2021
- Environment: SQL Server 2016, IIS Web Server
- Mobile Application: Android OS
- Successful automated the sales and distribution operations of Jalal Ionics
- Successfully integrated the FFAS with ERP(JD Edwards) Using EDI Batch Processing
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Reported regularly to managers on project budget, progress and technical problems.
Business Analyst
MJ Cigarettes(Subsidiary of Mohammed Jalal & Sons)
Manama
09.2019 - 01.2020
- Successfully implemented the ecommerce site shop.jalal.com
- Successful integration of online orders with the route accounting system
- Successful automated the sales and distribution operations of MJS Cigarettes
- Successfully integrated the Routepro with ERP (JD Edwards) Using EDI Batch Processing
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
System Analyst (ERP Functional Consultant)
Mohammed Jalal & Sons
Manama
11.2015 - 06.2019
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
IT Engineer
Aryan Computers, Bahrain
03.2015 - 11.2015
- Provided secondary training to personnel struggling with technological tools and systems.
- Executed troubleshooting and server support in both in-person and remote situations.
- Diagnosed malfunctions in software, directing support tickets to appropriate personnel for remediation.
- Designed system enhancements for assets within industry operations.
- Managed and monitored installed systems for highest level of availability.
System Admin/Operator
Kahalam Publicity Kerala
05.2013 - 03.2015
- Perform troubleshooting, archiving and back-up of server applications
- Manage inventory of software licenses, software application, hardware components and IT supplies
- Maintain both internal and external company networks
- Creating purchase requisitions for IT hardware/software
- Coordinate with Manager to set user access, permissions and roles to prevent unauthorized access.
- Worked with various departments on integrating new processes for software and manual usage.
- Tracked problematic system errors by implementing various user support tracking metrics.
- Efficiently resolved myriad of technical issues concerning software installation and network connectivity.
Education
MBA - Information Technology
ICFAI
Tripura,India04.2021
Bachelor of Computer Applications - Computer Programming, Specific Applications
Mahatma Gandhi University
Kottayam ,India04.2013
Skills
- Building system functionality
- Finance Management
- Accounts Payable, Accounts Receivable and General Accounting
- Procurement Management System
- ERP system knowledge - JD Edwards
- System performance and functionality
- Sales Distribution systems
- Inventory maintenance system
- Superior interpersonal skills
Certification
- Oracle Training - Jd Edwards - ERP
- Certificate in Business Basics
- Diploma in Management
- PGDM in IT & Systems
Languages
Malayalam
Native language
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Project Manager
Jalal Ionics(Subsidiary of Mohammed Jalal & Sons)
01.2021 - 07.2021
Business Analyst
MJ Cigarettes(Subsidiary of Mohammed Jalal & Sons)
09.2019 - 01.2020
Senior System Analyst/ERP Head Consultant
Mohammed Jalal and Sons W.L.L
08.2019 - Current
System Analyst (ERP Functional Consultant)
Mohammed Jalal & Sons
11.2015 - 06.2019
IT Engineer
Aryan Computers, Bahrain
03.2015 - 11.2015
System Admin/Operator
Kahalam Publicity Kerala
05.2013 - 03.2015
MBA - Information Technology
ICFAI
Bachelor of Computer Applications - Computer Programming, Specific Applications
Mahatma Gandhi University
- Oracle Training - Jd Edwards - ERP
- Certificate in Business Basics
- Diploma in Management
- PGDM in IT & Systems
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