Florin Daniel Antal
Oradea
Summary
Dynamic hospitality professional with over three years of experience in the hotel industry, specializing in food and beverage operations. Proven track record of success in diverse environments, from a vibrant all-inclusive resort in Rhodes, Greece, to a newly established 5-star Radisson Blu in Brașov, Romania, and currently at a renowned hotel in Jersey, Channel Islands. Adept at delivering exceptional guest experiences, managing high-volume service operations, and fostering team collaboration in fast-paced settings. Committed to excellence and continuous improvement in hospitality service delivery.
Overview
3
3
years of professional experience
Work History
Food and Beverage Supervisor
L'Horizon Beach Hotel & Spa
Saint Brelade, Jersey
11.2024 - Current
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Investigated customer complaints promptly and took corrective action as needed.
- Delegated work to staff, setting priorities and goals.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Senior Food and Beverage Assistant
L'Horizon Beach Hotel & Spa
Saint Brelade, Jersey
05.2024 - 11.2024
- Kept records of sales transactions using cash registers or POS systems.
- Performed opening and closing duties such as counting money in cash drawers or preparing bank deposits.
- Resolved customer complaints in a courteous manner while adhering to company policies.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
Food And Beverage Supervisor
Radisson Blu Aurum Hotel Brasov
Brasov
11.2023 - 04.2024
- Identified and maximized upselling opportunities to increase sales and profits.
- Led team to deliver outstanding hospitality operations.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Supervised service of all food and beverages within hotel in absence of food and beverage manager.
Food And Beverage Assistant
L'Horizon Beach Hotel & Spa
Saint Brelade, Jersey
05.2023 - 10.2023
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Provided first-class customer care through helpful, friendly service.
Food Server
Radisson Blu Aurum Hotel Brasov
Brasov
10.2022 - 05.2023
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Food And Beverage Intern
Atlantica Hotels & Resorts
Rhodos
05.2022 - 09.2022
- Carried out day-to-day duties accurately and efficiently.
- Improved efficiency and productivity by acquiring new skills.
- Wrote reports outlining project progress and results.
Education
Bachelor's Degree - International Hotel Business Management
Manchester Metropolitan University
Manchester05.2024
Certificate of Higher Education - Hotel Director
Daniel Antal
Brasov05.2023
Skills
- Customer complaint handling
- Training
- Staff supervision
- Point of Sale system accuracy
- Specials cross-selling
- Bar service
- Cash handling
- Scheduling Staff
Languages
Romanian
First Language
English
Proficient (C2)
C2
Dutch
Intermediate (B1)
B1
French
Elementary (A2)
A2
Spanish
Elementary (A2)
A2
Timeline
Food and Beverage Supervisor
L'Horizon Beach Hotel & Spa
11.2024 - Current
Senior Food and Beverage Assistant
L'Horizon Beach Hotel & Spa
05.2024 - 11.2024
Food And Beverage Supervisor
Radisson Blu Aurum Hotel Brasov
11.2023 - 04.2024
Food And Beverage Assistant
L'Horizon Beach Hotel & Spa
05.2023 - 10.2023
Food Server
Radisson Blu Aurum Hotel Brasov
10.2022 - 05.2023
Food And Beverage Intern
Atlantica Hotels & Resorts
05.2022 - 09.2022
Bachelor's Degree - International Hotel Business Management
Manchester Metropolitan University
Certificate of Higher Education - Hotel Director
Daniel Antal
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