Joseph Ger
Riyadth,13
Summary
A good team player of the group and has the ability to adopt quickly and copy with changes to a new environment. Possess experience of working in positions of high public relations with diverse cultures.A quick learner with the desire to learn new things. Able to handle multiple tasks while being a highly organized person.
Overview
5
5
years of professional experience
Work History
Loss & Prevention Officer
Panda Retail Company
Riyadth
03.2024 - Current
- Theft Prevention: Monitor customers and employees to prevent shoplifting, employee theft, and other suspicious activities.
- Surveillance: Use CCTV systems and conduct floor patrols to oversee store activity and identify irregular behavior.
- Incident Response: Respond quickly to thefts, altercations, or emergencies and coordinate with store management or law enforcement as needed.
- Investigations: Conduct internal investigations involving potential policy violations or theft by staff or customers.
- Report Writing: Accurately document incidents, observations, and investigations in detailed reports.
- Security Audits: Perform regular audits of security systems, entry/exit points, and high-risk areas.
- Policy Enforcement: Ensure all staff comply with safety and loss prevention protocols.
- Customer Safety: Help maintain a safe and secure shopping environment for customers and employees.
Shelf Merchandising Specialist
Panda Retail Company
Jeddah
03.2023 - 02.2024
- Stocking shelves: Replenish shelves with merchandise from the stockroom or delivery pallets.
- Facing products: Ensure items are properly fronted and arranged neatly for customers.
- Inventory checks: Monitor stock levels and report shortages or overstock situations.
- Rotating products: Use the FIFO & LIFO method to reduce waste and spoilage, especially for perishable goods.
- Removing expired items: Check dates and remove expired or damaged products.
- Cleaning and maintenance: Keep shelves, aisles, and displays clean and organized.
- Customer service: Assist customers in locating products and answering simple queries.
- Receiving deliveries: Unload and organize stock deliveries into the backroom or onto the shelves.
Sales Agent
Lyons Maid
Nairobi, Kenya
10.2020 - 07.2022
- Visit retail outlets shops, supermarkets, kiosks,and maintain good relationships
- Drive a refrigerated sales van along a designated route.
- Load, transport, and deliver frozen goods to retailers.
- Attended meetings with current and prospective customers to discuss their business needs.
- Monitor stock levels in the van and at client locations.
- Replenish inventory and rotate stock to prevent expired goods.
- Record sales, deliveries, and customer feedback.
- Submit daily/weekly reports to sales managers.
- Ensure displays are tidy and product branding is prominent.
- Set up point-of-sale materials during promotions
Education
High school Diploma -
Annointed High School
Nairobi12.2019
Primary level -
Marura Primary School
Nairobi12.2015
Skills
- Problem Solving
- Empathy
- Good Communication
- Computer Proficiency
- Policy enforcement
- Customer safety
- Report writing
- Inventory management
- Time management
- Adaptability and flexibility
- Teamwork and collaboration
Websites
Accomplishments
- Developed relationships with new clients and typically exceeded sales goals.
- Maintained accurate product knowledge in a high-volume retail store.
- Increased client retention ratio.
References
Benard Obare, 0787096565, Bajo Holdings
Hobbies and Interests
- Hiking
- Travelling
- Cooking
- Driving
- Novel reading
Languages
- English
- Swahili
- Arabic
- Luo
Personal Information
- Date of Birth: 07/22/01
- Gender: Male
- Nationality: Kenyan
- Driving License: B,C,E
- Marital Status: Single
- Place of Birth: Kisumu
Timeline
Loss & Prevention Officer
Panda Retail Company
03.2024 - Current
Shelf Merchandising Specialist
Panda Retail Company
03.2023 - 02.2024
Sales Agent
Lyons Maid
10.2020 - 07.2022
High school Diploma -
Annointed High School
Primary level -
Marura Primary School