Summary
Overview
Work history
Education
Skills
Websites
Languages
Availability
Timeline
Generic
Ghulam Abbas

Ghulam Abbas

Al.Hidd,Bahrain

Summary

Retail specialist with expertise in inventory management and visual merchandising. Demonstrates strong multitasking and communication skills, proficient in retail software and MS Office. Experienced in mentoring teams and implementing marketing strategies to enhance customer service and achieve company goals.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work history

STORE MANAGER

LIFE HEALTHCARE GROUP
DUBAI, UNITED ARAB EMIRATES
03.2014 - 07.2024
  • Oversaw daily operations of high-volume retail outlet, managing team of over 10 staff members.
  • Increased sales by 15% year-on-year through strategic merchandising and category optimisation.
  • Decreased inventory losses by 20%, saving $10,000 annually through robust loss prevention controls.
  • Executed targeted marketing campaigns that increased foot traffic and maintained revenue growth.
  • Handled cash transactions accurately, minimising financial discrepancies at till.
  • Developed team-oriented environment by implementing effective leadership strategies.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.

SALES ASSOCIATE

MH ALSHAYA CO LLC
DUBAI, UNITED ARAB EMIRATES
12.2012 - 03.2014
  • Consistently exceeded sales targets by 15–20% through strategic selling and effective team motivation.
  • Increased average basket size by 18% via upselling and cross-selling initiatives.
  • Accepted card, cash and cheque payments in POS register system.
  • Ensured store layout and displays adhered to corporate brand standards and compliance.
  • Delivered exceptional customer service by identifying needs and providing tailored solutions.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Maintained up-to-date knowledge of current promotions to inform customers accurately.
  • Provided constructive feedback during staff meetings leading to improved operational efficiency.

SENIOR SALES PROMOTION OFFICER

ALI GOHAR PHARMACEUTICALS
KARACHI, PAKISTAN
11.2007 - 09.2012
  • Surpassed regional sales goals through strategic territory and account management.
  • Cultivated strong client relationships via regular visits and tailored product support.
  • Organised targeted promotions and in-store demonstrations, achieving 20% increase in product sales.
  • Conducted engaging product presentations to potential customers.
  • Monitored competitors' activities to stay ahead in market.

Education

BACHELOR OF ARTS - Economics

Bahauddin Zakariya University
Multan, Pakistan
01.2002 - 02.2004

INTERMEDIATE - General Science

Govt College Civil Lines
Multan, Pakistan
01.2000 - 12.2001

Skills

  • Multitasking ability
  • Results-oriented mindset
  • Inventory management
  • Visual merchandising expertise
  • Retail software skills
  • KPI formulation
  • Effective communication
  • MS Office proficiency
  • Team development
  • Marketing implementation strategies
  • Customer service excellence
  • Sales and marketing tactics

Websites

Languages

English
Advanced
Hindi
Advanced
Urdu
Native
Arabic
Elementary

Availability

Currently in Bahrain on Visit Visa and available for immediate employment.

Timeline

STORE MANAGER

LIFE HEALTHCARE GROUP
03.2014 - 07.2024

SALES ASSOCIATE

MH ALSHAYA CO LLC
12.2012 - 03.2014

SENIOR SALES PROMOTION OFFICER

ALI GOHAR PHARMACEUTICALS
11.2007 - 09.2012

BACHELOR OF ARTS - Economics

Bahauddin Zakariya University
01.2002 - 02.2004

INTERMEDIATE - General Science

Govt College Civil Lines
01.2000 - 12.2001

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Ghulam Abbas