IT Support Engineer with over 5 years of experience in IT operations, logistics, and project management. Started my career in 2018 as a Junior IT Support Engineer and have since developed multi-skilled expertise in IT support, social media marketing, AI integration, Odoo development, and business setup from scratch. Experienced in managing diverse responsibilities, including Microsoft 365 administration, firewall configuration, and cybersecurity. Adept at supporting operational processes, implementing innovative solutions, and driving projects to successful completion.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.