Hamad A.Jalil Ahmed Ali
IT Manager
A'ali
Summary
Results-driven IT Manager with 10+ years of experience in network , cloud infrastructure, and IT strategy. Expertise in SD-WAN, cloud technologies, and compliance standards. Proven ability to lead digital transformation, optimize IT operations, and align technology strategies with business objectives
Overview
13
13
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
Work History
Senior IT Manager
Kalaam Telecom
01.2019 - Current
- Led Network & Security Projects, managing firewalls, VPNs, support delivery of cybersecurity solutions.
- Led the IT implementation of PCI DSS and ISO 27001 controls across systems, enhancing security and compliance. Played a key role in extending PCI DSS compliance to the Disaster Recovery (DR) site.
- Developed and executed a robust disaster recovery strategy, ensuring business continuity and minimizing operational disruptions in the event of unforeseen incidents. Oversaw IT patch management to maintain optimal system security and compliance with industry best practices.
- Managed security administration for Active Directory and Office 365 ensuring compliance with IT security policies.
- Developed and executed a strategic IT budget plan, achieving cost savings and operational efficiency.
- Coordinated Multi-Regional IT Management: Oversaw IT operations across GCC subsidiaries, ensuring seamless integration and alignment with strategic goals, leading to a 60% increase in project delivery efficiency within the IT domain.
- Managed Cloud Solution Delivery: Directed the team in delivering cloud solutions as per design specifications, including the setup, maintenance, and administration of cloud-based systems for diverse customers, including banks and semi-government entities.
Network Team Lead
Kalaam Telecom
01.2018 - 01.2019
- Public Authoritative DNS Management: Oversee and configure public authoritative DNS to ensure reliable and secure domain resolution
- Firewall & VPN Management: Manage and install firewalls (Fortinet, ASA, SonicWall), and configure site-to-site VPNs to secure network communications
- Vulnerability Testing Leadership: Lead vulnerability testing for the Kalaam Network in collaboration with security consultants to identify and mitigate risks
- WAN Services Management: Administer Kalaam WAN services servers, including NTP, Syslog, TACACS, Speed Test, and Cacti, ensuring optimal performance
- SolarWinds NMS Management: Manage the SolarWinds Network Management System (NMS), configuring rules and alerts to monitor network health and performance
- Core Network Management: Oversee the core network, including routing protocols such as OSPF, RIP, and BGP, to ensure efficient data routing and connectivity
- Wireless Link & Circuit Commissioning: Manage the delivery and commissioning of wireless links and circuits, ensuring reliable service deployment
- PBX Installation: Install and configure FreePBX and Asterisk PBX systems for robust and flexible telephony solutions
- Azure ExpressRoute Configuration: Configure Azure ExpressRoute using SD-WAN technology to ensure secure and reliable cloud connectivity
- VMware Server Virtualization: Manage VMware server virtualization to optimize resource utilization and improve infrastructure efficiency
- ERP Application Delivery: Oversee the delivery of ERP applications in collaboration with vendors, ensuring smooth implementation and operation
- MPLS Network Design: Plan and design the core network architecture, transitioning to an MPLS framework for enhanced performance and scalability
- Office 365 Administration: Manage Office 365 mail administration, ensuring secure and efficient email communication across the organization
- Proof-of-Concept (POC) Execution: Perform POC evaluations for new solutions to assess their feasibility and potential impact on the network
- Cisco VPN Management: Design and manage Cisco L3VPN and L2VPN solutions for secure and reliable network communication
- Wireless Circuit Planning: Plan and design new wireless circuits, coordinating service delivery and selecting appropriate vendors for implementation
- Wireless Link Planning: Conduct wireless link planning, including link budget analysis, frequency selection, and vendor coordination, to ensure optimal performance
Senior Network Engineer
Kalaam Telecom
01.2015 - 01.2018
- Designed and managed enterprise MPLS networks, ensuring high availability and redundancy.
- Conducted vulnerability testing and security assessments, reducing cyber threats by 40%.
- Implemented DNS, VPN, and security policies, improving network resilience
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Mentored junior engineers on best practices in networking technologies, resulting in increased team efficiency and effectiveness.
NOC Engineer
Kalaam Telecom
01.2012 - 01.2015
- Provided L2/L3 technical support, troubleshooting network security issues, routing, and switching.
- Collaborated with vendors for firewall and security patching.
- Managed wireless connectivity and circuit deployments.
- Improved network performance by monitoring, troubleshooting, and resolving complex technical issues.
Education
Bachelor - Information System
University of Bahrain
01.2002 - 01.2008
CCNA - undefined
Training Plus Institute
CCNP - undefined
NIT
01.2017 - Current
Skills
Firewall
Cisco Switches and Routers
Fiber cables
Microwave links
Skilled in MAC Operations
Windows
Linux servers
Mikrotik OS
Load Balancer
Bandwidth Manager
SD-WAN Expertise
Routing protocols
Spanning tree protocols
VLANs and sub interfaces
DNS
WINS
DHCP
HOSTS
TCP/IP
SNMP
FTP
VTP
SIP
MySQL
Oracle 10G
MSSQL
MS Access
C
Unix
Visual Basic
SQL
HTML
PHP
Python
Cisco
Portaone
Genband
Cisco ATA
Fanvile
Zycoo
FreePBX
Asterisk
Digitalk
Hardware/Systems Networking
Databases & Languages
Voice
Azure Express Route
Authoritative DNS
Troubleshooting
Firewalls
Linux Servers
VMware and Hyper-V
Windows Servers
Solarwinds NMS
KiwiSyslog
Cacti
Asterisk PBX
Technical Support
ERP
Proxmox
Wireless connectivity
CCNA
CCNP
Fortinet
Microsoft
Linux Red Hat
Suse Linux
Nutanix
AWS
Team collaboration
Certification
Cisco Certified Network Professional
Timeline
Senior IT Manager
Kalaam Telecom
01.2019 - Current
Network Team Lead
Kalaam Telecom
01.2018 - 01.2019
CCNP - undefined
NIT
01.2017 - Current
Senior Network Engineer
Kalaam Telecom
01.2015 - 01.2018
NOC Engineer
Kalaam Telecom
01.2012 - 01.2015
Bachelor - Information System
University of Bahrain
01.2002 - 01.2008
CCNA - undefined
Training Plus Institute