IDDRISU HARUNA
ACCRA
Summary
Driven sales professional with a proven track record at NABS GROUP, enhancing customer relationships and boosting sales through effective marketing strategies and exceptional customer service. Skilled in sales strategy development and upselling, with a knack for objection handling, resulting in increased revenue. Demonstrates strong customer relationship building and persuasive communication, ensuring client satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
SALES MAN
NABS GROUP
01.2022 - 02.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
Sales Assistant
Polty Tank
03.2013 - 09.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
Bachelor of Science - Science Education
Tempane Senior High School
Accra, Ghana09.2016
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Objection handling
- Lead prospecting
- Customer Service
Languages
Akan
Native language
English
Advanced
C1
Timeline
SALES MAN
NABS GROUP
01.2022 - 02.2023
Sales Assistant
Polty Tank
03.2013 - 09.2016
Bachelor of Science - Science Education
Tempane Senior High School
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