Hospitality/Hostes
Adama Group of Comp.
Labanon
2023 - 2025
- Greeted and seated guests, ensuring efficient flow during peak dining hours.
- Managed reservation system, optimizing table assignments for maximum guest satisfaction.
- Assisted in training new staff on customer service protocols and restaurant policies.
- Coordinated with kitchen and serving staff to maintain seamless service operations.
- Addressed guest inquiries and concerns promptly, enhancing overall dining experience.
- Maintained cleanliness of front-of-house areas, complying with health and safety standards.
- Monitored waitlist and communicated estimated wait times to guests effectively.
- Supported special events by arranging seating plans and coordinating with event managers.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.