Hessa Adnan AlMeraisi

• Served in a senior academic support and governance role, contributing directly to institutional quality assurance, accreditation, global rankings, postgraduate program development, and academic capacity building, while supporting executive academic leadership.
• Key Accomplishments:
• Played a strategic role in QS and Times Higher Education (THE) World University Rankings submissions through institutional data coordination, validation, and academic performance reporting.
• Actively contributed to quality assurance, accreditation processes, and institutional reviews, including preparation of evidence, self-evaluation reports, and compliance documentation aligned with international standards.
• Served as a core member of institutional committees responsible for the development, approval, and submission of new postgraduate and PhD programs, supporting curriculum alignment with national and international frameworks.
• Contributed to strengthening the university’s research and academic culture through coordination of scholarly initiatives and engagement with academic leadership.
• Organized and coordinated international academic conferences, including DASA and ICLAMP, supporting faculty research dissemination, peer collaboration, and international academic networking.
• Designed and delivered professional development workshops for academic and administrative staff in areas such as: Academic and professional communication, Report writing and documentation for accreditation, Time management and institutional effectiveness
• Edited and supervised the publication of 156+ issues of the President’s Weekly Academic Digest, ensuring clarity, academic tone, and effective dissemination of institutional academic updates.
• Acted as a key liaison with the Higher Education Council (HEC) and local, regional, and international academic partners on matters related to academic programs, compliance, and collaboration.
• Coordinated academic ceremonies, high-level academic events, and VIP visits, ensuring alignment with institutional academic identity and protocol.

• Responsible for overseeing talent management, succession planning, and performance management processes at Qatar Post, with a focus on optimizing human capital and providing the senior management team with the necessary tools for success.
• Key Accomplishments:
• Initiated and implemented the Assessment Center process to support the recruitment team, ensuring effective and efficient selection of qualified candidates.
• Played a key role in deploying and transitioning new strategies during Qatar Post’s transformation journey, collaborating with renowned consulting firms such as PWC, KPMG, and Qatar ICT. Successfully delivered multiple projects aligned with the company’s strategic goals.
• Managed the training budget for over 300 Qatari employees in 2016, overseeing their training and development activities.
• Designed personalized development plans for 42 senior Qatari staff members, enabling their professional growth and enhancing their leadership capabilities.
• Led coaching and mentoring activities for the senior Qatari staff, providing guidance and support to facilitate their career advancement.
• Served as a member of the RFP Technical Committee, collaborating with leading business partners such as Ashridge Business School, Qatar Financial Business Academy, and Profile International.
• Designed and executed new succession and graduate schemes, which were launched in November 2016 with a budget of QAR 5,000,000, fostering talent development and pipeline creation within the organization.
• Supported Qatari deputies, directors, and chiefs in communicating with Royal Mail Directors in English, providing translation services for sessions and materials.
• Actively participated as a member of the branding committee, working with Memac Ogilvy to develop and implement an effective action plan for PR and marketing initiatives.

• Responsible to develop and implement a social media marketing plan including brand development, social media and marketing strategy, promotion and engagement strategy and ROI.
• Enhanced business social media platforms for the following: (Café Lilou, Lilou bakery, Monsoon, LinkedIn)
• Designed and created effective media campaigns in support of the following: (Breast Cancer, Eid Al Feter, Trithon for women)
• Partnered with Tamkeen Company (Bahrain) to sponsor Dessange “Breast Cancer Events” – issued 120 vouchers for all the ladies and increased the revenue by 6%.
• Hosted the French Business Forum event for ladies – this helped us to reach the target for Health club members at Dessange September 2014

• Maintains and enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices
• Adjusted 800 employee contracts to align with 2012 Bahrain Labor Law.
• Adjusted, designed and planned the company’s Policy and Procedures manual, the manpower planning template and assisted in monitoring the employee turnover.
• Designed the new process for overtime/shift allowances staff and reduced the cost by 20%.

• Managed & monitored team performance (8 in Bahrain, 12 in Jordan).
• Managed two branches: one local in Bahrain and the second overseas in Jordan
• Managed the Sales and Marketing Budget – in 2011 the revenue incensed by 15% because I have partnered with another IT Solution Company in Bahrain (6 months consultation Contract)
• IT Platform and Solutions Sales to Bahraini Companies such as (Bahrain Magazine), Saudi Arabia (Al Hokeer Group) and Jordan (Zain Jordan).

• Lead the team by training, coaching and motivating them to deliver excellence customer service.
• Reached our monthly target among other retails- $ 20,000.000.
• Awarded as employee of the month and excellence customer service
• Lead the evet for launching CH by Carolina Herrera- Carolina Herrera granddaughter attended the event.
• English is the language of daily business.

• Responsible for planning, building relationships, budgeting and selling at least 2 units every 3 months.
• Sold 4 units within 5 months – total of $ 300,000.00

Graduated with Distinction