Husain Albasri
Bahrain
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction. Skilled in cost control and team leadership, adept at handling pressure and improving operational performance. Excels in computer experience and communication, achieving significant results through innovative problem solving and effective team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Al-Abraaj Group
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly .
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Kept reception area clean and neat to give visitors positive first impression.
Assistant Manager
Raising Cane's
10.2023 - 12.2023
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Achieved results by working with staff to meet established targets.
Supervisor
Here Taxi W.L.L
04.2022 - 08.2023
- Created and managed project plans, timelines and budgets
- Developed and implemented customer service policies to enhance satisfaction
- Educated staff on organizational mission and goals to help employees achieve success
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Assistant Manager
McDonald's
05.2018 - 07.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Store in Charge
Baskin Robbins
09.2016 - 03.2018
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
Guide
- Collected tickets and fees from each individual prior to start of tour
- Oversaw daily operations to ensure high levels of productivity
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Degree -
Al-Jaberiya S. Technical School
Skills
- The ability to carry additional burdens & ability to work under pressure
- Team work
- Computer experience
- Cost Control
- Team Leadership
- Excellent Communication
Certification
- Certificate of communication skills (Genetech) Training & development (tamkeen)
- Certificate of customer service (Genetech) Training & development (tamkeen)
- Certificate of work ethics (Genetech) Training & development (tamkeen)
- Certificate of supervisory skills (Genetech) Training & development (tamkeen)
- Diploma of Shift Leadership Transition - foundation (McDonald's)
- Diploma of hospitality (McDonald's)
- Diploma of Food Safety (Alison)
- Certificate of Food allergens Essentials Course (State Food Safety) (American National Standards Institute)
- Certificate of Food safety Course (State Food Safety) (American National Standards Institute)
- Certificate of Basic Food Safety - FSQA (Al-Shaya Group )
- Certificate of Food Safety Hygiene In The Catering Industry (Alison)
- Certificate of Implementation of HACCP Food Safety System In The Food Processing Industry (Alison)
- Certificate of ISO 22000:2018 Elements of Food Safety Management System - FSMS (Alison)
Personal Information
- Place of Birth: Jidhafs - Bahrain
- Date of Birth: 06, Dec 1996
- Nationality: Bahraini
- Marital Status: Married
Languages
Arabic
Native language
English
Proficient
C2
Hindi
Elementary
A2
Tagalog
Beginner
A1
Timeline
Receptionist
Al-Abraaj Group
03.2024 - Current
Assistant Manager
Raising Cane's
10.2023 - 12.2023
Supervisor
Here Taxi W.L.L
04.2022 - 08.2023
Assistant Manager
McDonald's
05.2018 - 07.2021
Store in Charge
Baskin Robbins
09.2016 - 03.2018
Guide
High School Degree -
Al-Jaberiya S. Technical School
- Certificate of communication skills (Genetech) Training & development (tamkeen)
- Certificate of customer service (Genetech) Training & development (tamkeen)
- Certificate of work ethics (Genetech) Training & development (tamkeen)
- Certificate of supervisory skills (Genetech) Training & development (tamkeen)
- Diploma of Shift Leadership Transition - foundation (McDonald's)
- Diploma of hospitality (McDonald's)
- Diploma of Food Safety (Alison)
- Certificate of Food allergens Essentials Course (State Food Safety) (American National Standards Institute)
- Certificate of Food safety Course (State Food Safety) (American National Standards Institute)
- Certificate of Basic Food Safety - FSQA (Al-Shaya Group )
- Certificate of Food Safety Hygiene In The Catering Industry (Alison)
- Certificate of Implementation of HACCP Food Safety System In The Food Processing Industry (Alison)
- Certificate of ISO 22000:2018 Elements of Food Safety Management System - FSMS (Alison)
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