Imane Agnit
Summary
A detail-oriented professional with expertise in booking and reservation systems, and marketing. Demonstrates strong presentational skills and excels in customer handling, ensuring exceptional service delivery. Committed to leveraging these competencies to drive organisational success and enhance client satisfaction. Works well under pressure and committed to a high level of professionalism.
Offering strong interpersonal skills and welcoming demeanour. Knowledgeable about customer service and maintaining pleasant atmosphere. Ready to use and develop communication, organisation, and problem-solving skills in any role.
I always strive to satisfy customer needs and serve them in a professional manner.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
HOSTESS
AVENU CLUB
2025.05 - 2025.09
SALESPERSON
OK MOTORS
, DUBAI
2022.05 - 2024.02
BROKER
AZIZI COMPANY
2021.10 - 2022.04
CUSTOMER SERVICE
AVANTI HOTEL
2016.09 - 2019.08
Education
Bachelor's - Tourism and Hotels
Specialized institute of applied technology
2012.09 - 2016.06
FSJES - Economy
University/College Details
2011.09 - 2013.06
Skills
- Microsoft Office
- Booking and reservation systems
- Presentaional skills
- Marketing
- Customer handling
LANGUAGES
ARABIC
Proficient (C2)
ENGLISH
Advanced (C1)
FRENCH
Upper intermediate (B2)
COURSES
- Accountant (Allali group) March 2013 April 2013
- Hotel service (Hotel Fedala) July 2013 September 2013
- Customer service (Hotel La Mamounia) July 2014 September 2014
- Kitchen management (Hotel Avanti) July 2015 September 2015
Timeline
HOSTESS
AVENU CLUB
2025.05 - 2025.09
SALESPERSON
OK MOTORS
2022.05 - 2024.02
BROKER
AZIZI COMPANY
2021.10 - 2022.04
CUSTOMER SERVICE
AVANTI HOTEL
2016.09 - 2019.08
Bachelor's - Tourism and Hotels
Specialized institute of applied technology
2012.09 - 2016.06
FSJES - Economy
University/College Details
2011.09 - 2013.06