Inam Azeem
Bahrain
Summary
Accomplished professional with extensive expertise in workload prioritization, project planning, and delivery management. Demonstrates exceptional skills in stakeholder management, service delivery, and team leadership. Proven track record in requirements gathering, procurement negotiation, and customer service excellence. Adept at managing virtual teams and handling confidential information with utmost discretion. Career goal includes leveraging project coordination and team building skills to drive organizational success.
Overview
10
10
years of professional experience
Work History
Operations Manager
Al Sabbagh Transport
Manama, Bahrain
08.2023 - 01.2025
- Liaised with stakeholders for transparent communication and better decision making.
- Created a collaborative work environment for positive team dynamics.
- Managed vendor and service agency negotiations for group needs
- Identified bottlenecks, implemented solutions, increased productivity.
- Translated senior directives into effective front-line policies
- Analyzed and resolved complex resource management issues for optimized scheduling.
- Oversaw vendor interactions for prompt service completion
- Managed administrative personnel maintaining operational smoothness.
- Created digital file classification system for company-wide use.
- Drafted procedural statements and guidelines for company-wide use.
- Collaborated with stakeholders to maintain scope and adapt to changing effectively.
- Assisted in planning and scheduling, ensuring alignment with deadlines and deliverables.
- Monitored progress and proactively addressed issues
- Managed task assignments and ensured team adherence to timelines.
- Managed tasks and timelines, enhancing project delivery punctuality by 15%.
- Coordinated vehicle maintenance tasks for optimal fleet condition.
Procurement and AP Associate
Gulf Union Automotive Repair Center
Maameer
06.2021 - 04.2023
- Streamlined procurement processes through effective project leadership
- Excelled in communication when handling customer queries and complaints
- Coordinated with suppliers for prompt delivery of purchased items
- Achieved cost-effective deals on parts to increase profitability
- Enhanced customer engagement to improve in-store experience
- Managed high-volume parts, service, and repair enquiries
- Managed stock to maintain availability of essential automotive components
- Managed accounts payables, receivables, salary payments, and VAT submissions
- Conducted supplier reviews to enhance procurement efficiency and identify cost-saving opportunities
- Collaborated with management to achieve operational and project goals on schedule
- Handled expense reimbursements and input journal entries
- Efficiently recorded and coded invoices in accounting system
- Optimised payment workflows by producing accurate client statements
- Sourced vehicle parts and accessories at cost-effective prices from trusted suppliers
Supervisor
Leaves Chocolates, Leaves Holding
Riffa
11.2018 - 05.2021
- Directed creation and launch of new chocolate shop ensuring successful market entry
- Led creation of innovative chocolate shop, achieving effective sales in three months up to 34%
- Created Work Breakdown Structure and project plan with team of six.
- Reduced workplace conflicts through effective communication and negotiation skills.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
- Led team meetings, ensured clear communication amongst all members.
- Assisted in the recruitment process for hiring quality staff members.
- Provided constructive feedback to staff for improved performance levels.
- Logged daily activities and notable incidents during production shifts.
- Created quality management plan to meet product standards and ensure customer satisfaction
- Executed thorough risk assessments and formulated measures to facilitate project continuity
- Facilitated stakeholder communication to strengthen team collaboration and maintain transparency
- Ensured smooth operations with regular maintenance checks.
- Fostered a positive work culture to boost employee morale.
- Provided excellent customer service during delivery tasks.
- Showcased exceptional leadership skills when guiding teams during high-pressure situations leading to successful outcomes.
- Defined KPI targets to maintain solid standards of work in Designing team.
- Managed the participation in exhibitions within six months, resulting in a notable increase in both in-store sales and exhibition sales, with overall sales growth exceeding 13% during this period.
Furniture Showroom manager
City Furniture
Salmaniya
06.2015 - 10.2018
- Managed operations and projects, improving delivery efficiency and customer satisfaction
- Implemented effective delivery schedule in fast-paced furniture showroom, ensuring timely deliveries
- Collaborated with the project sponsor to create a project charter, managing a 13-member team to develop a comprehensive Work Breakdown Structure (WBS), project schedule, and budget
- Developed and implemented a quality management plan, ensuring product quality and service standards were maintained, contributing to long-term operational success
- Optimised resource allocation and resolved team conflicts effectively
- Created effective scheduling system to optimise customer satisfaction and delivery performance
- Generated account statements outlining payments and balances.
- Processed payroll accurately, maintaining employee satisfaction.
- Oversaw timely renewal of visas, passports, and CPRs for team members
- Ensured timely renewal of all company vehicle registrations and insurance.
- Managed inventory levels and liaised with owner to restock in-demand items
- Designed and executed system to automate stock availability tracking
- Ensured real-time stock visibility for all relevant stakeholders
Education
Diploma - Business Administration
Indus College
Karachi , Pakistan /2007 - /2010
Project Management Professional (PMP) - Project Management
PMI
Pennsylvania , USA (Online) /2024 -
Skills
- Workload Prioritization
- Project Planning
- Project Delivery
- Stakeholder Management
- Service Delivery
- Project Coordination
- Team Building
- Management
- Stakeholder Engagement
- Team Leadership
- Requirements Gathering
- Microsoft Office
- Team Management
- Order Management
- Communication
- Confidential Information Management
- Virtual Team
- Procurement negotiation
- Procurement efficiency
- Customer service excellence
- Microsoft Excel inventory
- Delivery management
Languages
English
Fluent
Urdu
Native
Arabic
Intermediate
Hindi
Fluent
Affiliations
- Learning new technologies. Spiritual Reading.
Timeline
Operations Manager
Al Sabbagh Transport
08.2023 - 01.2025
Procurement and AP Associate
Gulf Union Automotive Repair Center
06.2021 - 04.2023
Supervisor
Leaves Chocolates, Leaves Holding
11.2018 - 05.2021
Furniture Showroom manager
City Furniture
06.2015 - 10.2018
Diploma - Business Administration
Indus College
/2007 - /2010
Project Management Professional (PMP) - Project Management
PMI
/2024 -
Similar Profiles
Shireen N . Abu Al - AfiehShireen N . Abu Al - Afieh
Senior accountant at Al Sabbagh Auditing & Consulting ServicesSenior accountant at Al Sabbagh Auditing & Consulting Services
Mahmoud AL-KHRAISHAMahmoud AL-KHRAISHA
Junior Accountant at Al-Sabbagh Auditing & Consulting ServicesJunior Accountant at Al-Sabbagh Auditing & Consulting Services
Ben FreundlichBen Freundlich
Intern at Kassin Sabbagh RealtyIntern at Kassin Sabbagh Realty