Innocent Nkuah
Wiawso,Ghana
Summary
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Successful at cleaning and arranging checkout lanes to maintain professional, visual appeal. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Overview
3
3
years of professional experience
Work history
Cashier
St Andrew Cooperative Union
Wiawso, Ghana
01.2024 - 02.2025
- Trained new cashiers on store policies and procedures to maintain standards.
- Handled high volumes of transactions during holiday seasons efficiently.
- Balanced till at end of day, maintaining accurate records.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Managed queue effectively during peak hours for seamless checkout process.
- Processed payments swiftly for improved customer experience.
- Collaborated closely with store management for daily operations success.
- Assisted customers with enquiries to enhance their shopping experience.
- Packaged customer items carefully, ensuing merchandise safety.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Maintained clean and organised workspace to ensure efficient service.
- Resolved customer complaints professionally leading to higher retention rates.
- Communicated product information to customers, driving informed purchases.
Storekeeper
Philomena Fosua store
Dwenase, Ghana
03.2022 - 11.2023
- Managed procurement processes to maintain optimal stock levels.
- Dealt with returns and exchanges professionally, maintaining high standards of service.
- Adhered strictly to health and safety regulations, prioritising employee well-being.
- Assisted in annual inventory audits for accurate stock records maintenance.
- Handled customer queries promptly, fostering a positive shopping experience.
- Maintained up-to-date knowledge on store policies for informed customer support.
- Improved sales through effective visual merchandising and display techniques.
- Organised store layout for improved accessibility and customer convenience.
- Demonstrated product knowledge to enhance customer satisfaction.
- Streamlined incoming deliveries by implementing an efficient sorting system.
- Implemented loss prevention measures resulting in reduced shrinkage losses.
Education
Certificate of Higher Education - General Science
Adisadel College
Ghana 04.2021 - 09.2024
Bachelor of Science - Computer Science ( Software Engineering)
Brigham Young University - BYU-Idaho
USA (online) 01.2025 -
Skills
- Transaction management
- Inventory control
- Customer engagement
- Visual merchandising
- Store operations
- Team collaboration
- Time management
- Attention to detail
- Cash handling
Languages
English
Fluent
Affiliations
- football
Timeline
Bachelor of Science - Computer Science ( Software Engineering)
Brigham Young University - BYU-Idaho
01.2025 -
Cashier
St Andrew Cooperative Union
01.2024 - 02.2025
Storekeeper
Philomena Fosua store
03.2022 - 11.2023
Certificate of Higher Education - General Science
Adisadel College
04.2021 - 09.2024