Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Intern
Janan Edwards

Janan Edwards

Social Media Executive
Hamala,13

Summary

Dynamic professional with a proven track record in social media management and strategic planning, notably at The Ritz Carlton Bahrain. Excelled in enhancing brand awareness through innovative campaigns and fostering teamwork. Skilled in marketing analytics and relationship building, I significantly boosted audience engagement and brand loyalty.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Social Media Executive

The Ritz Carlton Bahrain
03.2024 - Current
  • Analyzed social media trends to optimize posting schedules and maximize audience engagement.
  • Crafted compelling copy for social posts that resonated with target audiences, generating shares and comments.
  • Managed company profiles on various platforms, ensuring consistent messaging and visual branding.
  • Collaborated with marketing team members for cohesive branding across all digital platforms.
  • Trained junior team members on effective use of various social media tools as well as best practices for content creation.
  • Boosted brand awareness by creating and implementing innovative social media campaigns.

Front Office Intern

Raffles Al Areen
10.2023 - 12.2023
  • Played an integral role during the rebranding from Al Areen to Raffles Al Areen, witnessing its grand reopening and ensuring seamless front desk operations during the transition.
  • Coordinated with maintenance staff to address facility issues promptly, minimizing disruptions for guests.
  • Conducted regular inventory audits, maintaining adequate supplies at the front desk for smooth operations.
  • Ensured proper storage of guest valuables by adhering strictly to security protocols.
  • Streamlined check-in and check-out processes for increased customer satisfaction and return visits.
  • Enhanced guest experience by efficiently managing front desk operations and promptly addressing inquiries.

Marketing Intern

Rosewood Abu Dhabi
07.2023 - 10.2023
  • Conducted market research to identify target audiences and optimize marketing efforts.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Assisted in creating written, video, and image content for marketing channels.
  • Enhanced social media engagement through regular posting and audience interaction.
  • Researched interesting and relevant content to capture interest and improve site traffic.

Front Office Intern

Sofitel Bahrain Zallaq
08.2022 - 10.2022
  • Coordinated with maintenance staff to address facility issues promptly, minimizing disruptions for guests.
  • Participated in weekly meetings to discuss guest feedback and implement improvements in service quality.
  • Promoted eco-friendly initiatives among hotel guests by encouraging participation in towel reuse programs.
  • Established rapport with clients through excellent communication skills, creating lasting relationships and repeat business opportunities.
  • Expedited conflict resolution between guests through effective mediation techniques.

Food and Beverage Attendant

Movenpick Hotel Bahrain
08.2021 - 12.2021
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

Education

Bachelor In Hospitality Business Management - Business

Vatel International Business School
Al Jasra
11.2023

Skills

Networking and relationship building

Accomplishments

I am a highly driven hospitality professional with hands-on experience in Sales, Marketing, Front Office, F&B, and Hosting, fueled by a passion for delivering excellence and exceeding expectations. Through four successful internships and practical training across 11 different hotels, each lasting 4 weeks, I have refined my skills in customer service, communication, and problem-solving, achieving a consistent track record of success. My diverse experience also extends to supporting high-profile events such as the Bahrain International Airshow and Formula 1, where I demonstrated adaptability, attention to detail, and the ability to thrive under pressure. With a strong work ethic, a collaborative mindset, and the ability to perform independently, I am committed to adding value and contributing to the success of any organization.

Interests

Filming

Photoshop and Editing

Forex Trading

Reading

Timeline

Social Media Executive

The Ritz Carlton Bahrain
03.2024 - Current

Front Office Intern

Raffles Al Areen
10.2023 - 12.2023

Marketing Intern

Rosewood Abu Dhabi
07.2023 - 10.2023

Front Office Intern

Sofitel Bahrain Zallaq
08.2022 - 10.2022

Food and Beverage Attendant

Movenpick Hotel Bahrain
08.2021 - 12.2021

Bachelor In Hospitality Business Management - Business

Vatel International Business School
Janan EdwardsSocial Media Executive