Jeevan Kandel
Manama,Kingdom of Bahrain
Summary
Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mc Donald's
Manama, Kingdom of Bahrain
04.2018 - Current
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Monitored health and safety measures for guaranteed compliance.
Waiter
National Catering Management Service
Riyad, Kingdom of Saudi Arabia
01.2015 - 01.2017
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Prepared tables for guests and reset tables between customers.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
Certificate of Higher Education - Education
Shree saraswati higher secondary school
NawalpurSkills
- Communication skills
- Time Management
- Problem-solving abilities
- Active listening
- Leadership skills
- Customer relationship building
- Outstanding customer service
- Inventory management
- Inventory monitoring
Certification
- Crew trainer certificate
- Shift Leader Transition Certificate (SLT)
- Advanced Shift Leadership Course (ASL)
Languages
English
Upper intermediate
Hindi
Advanced
Arabic
Elementary
Affiliations
- Listening music
- Watching movie
- Learning new thing
- Reading books
Timeline
Assistant Manager
Mc Donald's
04.2018 - Current
Waiter
National Catering Management Service
01.2015 - 01.2017
Certificate of Higher Education - Education
Shree saraswati higher secondary school
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