Jenny Ann L. Fronda
Gudaibiya
Summary
Professional Secretary with over 13 years of experience managing daily support tasks and operations in Contracting industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
16
16
years of professional experience
Work History
Secretary
Aroma Nursery Trading Co. W.L.L
03.2018 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Improved office workflow by redesigning document submission process.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Preparing Quotations and Agreements Contract
- Preparing for Tender submittal
- Tender Coordinator
CEO Secretary
NSD COMPANY
01.2015 - 01.2018
- Using a variety of software packages, such as Point of Sale, Microsoft Word, Outlook, Excel, to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
- Recruiting, training and supervising junior staff and delegating work as required. Letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organizing travel for staff.
- Handle confidential documents ensuring they remain secure.
- Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
- Maintain electronic and paper records ensuring information is organized and easily accessible.
- Prepare statistical reports.
- Advertising our Software&Hardware products through Social Media.
- Maintain office procedures.
- Greet and receive visitor.
Secretary
ASHJAN CONSTRUCTION COMPANY
01.2014 - 01.2015
- Created and updated Excel spreadsheets.
- Accurately created and tracked Time & Material documents used for subcontractors to bill for work performed in addition to original contract.
- Analyzed AIA pay applications submitted by subcontractors; confirmed accuracy of numbers and inclusion of proper legal documentation.
- Composed, correspondence and requests for quotes to subcontractors using Microsoft Mail Merge.
- Processed payroll for laborers.
- Accurately maintained Master Time Sheets for salaried personnel.
- Processed change orders, quote requests, directives, etc.
- Served as a professional and knowledgeable first point of contact; managed phone calls and visitors.
Secretary
GEORGIA MAN POWER AGENCY
01.2013 - 01.2014
- Identify staff vacancies and recruit, interview and select applicants.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Oversee the evaluation, classification and rating of occupations and job positions.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Conduct exit interviews to identify reasons for employee termination.
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
Personal Assistant
JUMIG OPTICAL-OPTICIAN
01.2009 - 01.2011
- Use prescription information from the doctor and the patient’s preferences, face shape and other factors to help select the appropriate pair of eyeglasses, frames and lenses.
- Give product recommendations to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coatings.
- Take accurate measurements of each patient’s face and optical details to ensure a comfortable and proper fit before ordering frames.
- Adjust new frames using optical tools or pliers to get a closer and more accurate fit on the patient’s face when the patient has problems with comfort or poor vision.
- Instruct patients on how to use contact lenses by showing them how to clean the lenses, insert them, remove them easily and properly care for contact lenses.
- Maintain a clean and visually appealing daily optical display by organizing the stock of eyeglasses, sunglasses and accessories.
- Complete additional office tasks regularly such as preparing paperwork for patient insurance payments, ordering inventory and tracking orders in the system.
Education
Communication & Presentation Skills
Filipino-Bahrain Institute
Computer Science
Tarlac State University
01.2008
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San Pedro Elem. School
01.2005
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San Pedro High School
01.2001
Skills
- Computer Literate and well-versed in Microsoft Office
- Speak English and Arabic(Intermediate)
- Fast learner and willing to be trained
- Good communication and interpersonal skills
- Strong business/client engagement skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Document preparation
- File management
- Multi-line phone systems
- Payroll processing
- File systems management
- Spreadsheet management
- Mail distribution
- Appointment coordination
- Record preparation
- Travel arrangements
- Executive support
- Contract administration
- Preparing contracts
- Office correspondence
- Fast learner
- Microsoft office
- Recordkeeping
- Excel spreadsheets
- Office management
- Bookkeeping
- Scheduling
References
Ashkar Mohammed Ali - Managing Director
+973 39464488
Timeline
Secretary
Aroma Nursery Trading Co. W.L.L
03.2018 - Current
CEO Secretary
NSD COMPANY
01.2015 - 01.2018
Secretary
ASHJAN CONSTRUCTION COMPANY
01.2014 - 01.2015
Secretary
GEORGIA MAN POWER AGENCY
01.2013 - 01.2014
Personal Assistant
JUMIG OPTICAL-OPTICIAN
01.2009 - 01.2011
Computer Science
Tarlac State University
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San Pedro Elem. School
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San Pedro High School
Communication & Presentation Skills
Filipino-Bahrain Institute
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