JOHN CRIS PACLIBAR
Manama
Summary
Dynamic Optical Lab Technician with a proven track record at Al NOOR OPTICAL, showcasing expertise in optical dispensing and exceptional customer service. Leveraged precision lens grinding and effective communication to enhance customer satisfaction and loyalty. Known for adaptability, teamwork, and a keen eye for quality control, significantly contributing to team success and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Optical Lab Technician
EXECUTIVE OPTICAL
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Optical Technician/Retail Sales Executive
AL NOOR OPTICAL W.L.L
03.2024 - Current
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Increased sales by educating customers on lens options, frame styles, and overall eyewear benefits.
- Demonstrated commitment to ongoing professional development through attendance at industry conferences, workshops, and seminars.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Achieved high levels of customer satisfaction through personalized attention to individual needs during frame selection.
- Developed expertise in specialized tasks such as edging lenses, repairing frames, and adjusting eyewear for optimal fit and comfort.
- Conducted thorough quality control checks on completed eyewear orders before dispensing them to patients.
- Maintained up-to-date knowledge of industry trends and advancements in optical technology to provide informed recommendations to clients.
- Established a welcoming environment for patients by maintaining a professional appearance and demeanor throughout each workday.
- Maintained a clean work environment by adhering to established hygiene standards during all phases of the optical process.
- Supported company objectives with consistent performance meeting or exceeding sales targets on a regular basis.
Optical Technician/Retail Sales Associate
Optical Work Inc.
01.2012 - 12.2020
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Education
COMPUTER HARDWARE SERVICING - COMPUTER HARDWARE AND SERVICING
MABINI COLLEGES DAET
DAET CAMARINES NORTE04.2008
Skills
- Optical dispensing
- Lab safety procedures
- Quality control inspection
- Frame adjustments
- Adaptive learning
- Optical equipment maintenance
- Precision lens grinding
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Professionalism
- Problem-solving aptitude
Languages
English
Intermediate (B1)
Timeline
Optical Technician/Retail Sales Executive
AL NOOR OPTICAL W.L.L
03.2024 - Current
Optical Technician/Retail Sales Associate
Optical Work Inc.
01.2012 - 12.2020
Optical Lab Technician
EXECUTIVE OPTICAL
COMPUTER HARDWARE SERVICING - COMPUTER HARDWARE AND SERVICING
MABINI COLLEGES DAET
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