Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Rodrigues

Seef

Summary

Over 10 years of Administrative experience in various positions, with my most recent role being Relocation Executive. Strong communication skills with a focus on resolving customer concerns whilst ensuring overall customer satisfaction, and providing effective solutions that drive sales. Satisfies timelines and budget requirements, managing administrative functions and supporting account needs.

Overview

9
9
years of professional experience

Work History

Relocation Coordinator

Allied Pickfords
10.2018 - 05.2023
  • Coordinated and managed the entire international/ domestic relocation process, from initial consultation and planning, to post-move support, ensuring clients received high-quality, customized services.
  • Acted as a point of contact for both clients and vendors, resolving issues efficiently and keeping them updated throughout the process, developing strong relationships.
  • Delivered cost-effective solutions by negotiating with service providers, maintaining profit margins whilst reducing client expenses.
  • Managed timelines and budgets effectively, ensuring all relocations were completed on time and within financial constraints.
  • Ensured compliance with local laws related to immigration and relocation procedures.
  • Facilitated required documentation to manage customs clearance.
  • Handled quotations, invoicing as well as shipping documentation.
  • Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
  • Maintained open communication with global locations to facilitate smooth collaboration.
  • Maintained accurate records of all relocations, facilitating easy access to information for future reference or audits.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Reduced client stress during relocations by providing exceptional customer service and empathetic support.
  • Responded to customer inquiries and resolved complaints, establishing trust and customer satisfaction.
  • Conducted post-move follow-ups with clients to gauge satisfaction levels and identify areas for improvement in future services offered by the company.

Relocation Executive

Allied Pickfords
10.2018 - 05.2023
  • Coordinated and managed the entire international/ domestic relocation process, from initial consultation and planning, to post-move support, ensuring clients received high-quality, customized services.
  • Acted as a point of contact for both clients and vendors, resolving issues efficiently and keeping them updated throughout the process, developing strong relationships.
  • Delivered cost-effective solutions by negotiating with service providers, maintaining profit margins whilst reducing client expenses.
  • Ensured compliance with local laws and regulations related to immigration and relocation procedures.
  • Handled quotations, invoicing, shipping documentation and insurance claims.

P.A. & Admin Assistant

D3 Consultants
11.2015 - 10.2018
  • Acted as the primary point of contact between executives, clients, and internal staff, ensuring seamless communication and task delegation.
  • Managed executive calendars, scheduled appointments and arranged travel requirements.
  • Assisted the Marketing Team by carrying out research.
  • Maintained filing systems to improve info retrieval efficiency.

Public Relations Officer

prlinks
02.2014 - 11.2015
  • Built and maintained strong relationships with clients, through consistent, reliable service and attention to detail, resulting in increase in repeat business.
  • Prepared client contracts, quotations, invoices, LPOs, reports as well as attended meetings and organized press conferences.
  • Managed daily office operations.

Education

Aircraft Maintenance Engineering

BAS Aircraft Engineering Training Center
Al Muharraq, Bahrain
05-2013

Skills

  • Organized
  • Multi-tasking
  • Passion to Learn
  • Proactive
  • Team Player
  • Bahrain Driving License

Timeline

Relocation Coordinator

Allied Pickfords
10.2018 - 05.2023

Relocation Executive

Allied Pickfords
10.2018 - 05.2023

P.A. & Admin Assistant

D3 Consultants
11.2015 - 10.2018

Public Relations Officer

prlinks
02.2014 - 11.2015

Aircraft Maintenance Engineering

BAS Aircraft Engineering Training Center

Similar Profiles

CREATE PROFILE
Joshua Rodrigues