Kaliraj Madasamy
Chennai,Tamil Nadu
Summary
Accomplished IT professional with extensive expertise in DevOps practices, cloud platforms, and software development. Demonstrates proficiency in code deployment procedures, incident response handling, and configuration management tools. Skilled in scripting languages, continuous integration and deployment, and technical documentation writing. Adept at stakeholder communication and team leadership, with a strong focus on process improvement and risk mitigation. Committed to leveraging agile methodologies and the ITIL framework to drive successful project outcomes.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Release manager
Ahli United Bank(AUB)
Manama, Bahrain
11.2018 - Current
- Coordinated with QA team to ensure robust pre-release testing protocols.
- Managed vendor relationships, ensured timely delivery of required services.
- Enhanced user experience by managing seamless product upgrades and rollouts.
- Spearheaded automation initiatives, reduced manual intervention in release processes.
- Ensured smooth deployment of software updates for enhanced system performance.
- Prepared comprehensive release reports for upper management review.
- Facilitated stakeholder communication to guarantee alignment on project timelines.
- Streamlined release management processes by introducing efficient software tools.
- Led troubleshooting efforts for quick resolution of post-release issues.
- Analyzed risk factors, minimized potential project delays.
- Updated stakeholders on the status of releases regularly, maintained transparency in operations.
- Initiated process improvements, improved efficiency in release cycles.
- Collaborated with IT teams to ensure infrastructure readiness for new releases.
- Adhered strictly to compliance standards during all stages of the release cycle, upheld company's reputation and reliability.
- Managed technology resources within department budgets.
Assistant project manager
Financial Software Systems(FSS)
Chennai, India
06.2011 - 10.2018
- Streamlined project workflow by implementing efficient management strategies.
- Enhanced communication with stakeholders through regular progress updates.
- Collaborated closely with project managers to ensure seamless transition between phases of the projects.
- Assisted in the development of detailed cost estimates, improving financial forecasting accuracy.
- Release Planning & Coordination: Develop and maintain release schedules, ensuring alignment with business objectives and technical teams.
- Process Management: Establish and optimize release management processes, including automation, deployment strategies, and rollback procedures.
- Collaboration: Work closely with development, QAT, operations, and product teams to ensure seamless integration and delivery of releases.
- Risk & Issue Management: Identify, assess, and mitigate potential risks associated with releases while resolving issues quickly.
- Deployment & Monitoring: Oversee deployment activities, validate successful releases, and monitor post-release performance to ensure stability.
- Compliance & Documentation: Maintain detailed release notes, documentation, and ensure compliance with security and regulatory standards.
Production support analyst
Mastek
Mumbai, India
03.2007 - 02.2010
- Enhanced overall productivity by proactively identifying bottlenecks and rectifying them promptly.
- Collaborated with cross-functional teams, leading to effective solution implementation.
- Led training sessions for team members, enhancing their knowledge and capabilities.
- Assisted in the creation of critical business reports by gathering essential data from various sources.
- Implemented robust monitoring protocols to minimise downtime risks.
- Managed incident resolution process ensuring timely response to system problems.
- Provided exceptional customer service, resulting in satisfied clients and stakeholders.
- Supported the business continuity plan, ensuring minimal operational disruptions during crises or outages.
- Resolved complex technical issues to ensure uninterrupted production workflows.
- Ensured adherence to ITIL best practices whilst handling incidents, changes, and problems.
- Established robust programmes of work to meet production targets.
- Monitored evolving construction and production technologies for continued capability advancement.
Education
Master of Science - Computer Science
Bharathidasan University
India 06.1995 - 04.1998
Bachelor of Science - Maths
Madurai Kamarajar University
India 06.1992 - 04.1995
Skills
- Code deployment procedures
- Incident response handling
- Configuration management tools
- build automation tools
- Continuous integration and deployment
- Scripting languages proficiency
- SDLC understanding
- Agile methodologies understanding
- Version control systems knowledge
- DevOps practices
- Technical documentation writing
- Cloud platforms expertise
- Release scheduling
- Change advocacy
- Risk mitigation
- Software development
- ITIL framework knowledge
- Cloud technologies
- Database administration
- Agile methodology
- Information security
- Stakeholder communication
- Team Leadership
- Interpersonal communication
- Process Improvement
- Excel proficiency
- Database management
- Web development
- Customer service excellence
Languages
English
Fluent
Tamil
Proficient (C2)
Hindi
Intermediate
Certification
Microsoft Azure DevOps Solutions
Git and Github Administrator
AWS Certified Sysops Administrator - Associate
Sun Solaris System Administrator
Accomplishments
- The Eccentric Performer Award: Recognized for outstanding performance in 2021 & 2022.
- Grand Resolver Prize: Awarded for exemplary problem-solving skills in August 2015.
Timeline
Release manager
Ahli United Bank(AUB)
11.2018 - Current
Assistant project manager
Financial Software Systems(FSS)
06.2011 - 10.2018
Production support analyst
Mastek
03.2007 - 02.2010
Master of Science - Computer Science
Bharathidasan University
06.1995 - 04.1998
Bachelor of Science - Maths
Madurai Kamarajar University
06.1992 - 04.1995
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