KARTHIKA UNNIKRISHNAN
Muharraq,Al Muharraq
Summary
A hard-working and practical person with a good sense of humour. I am open-minded, independent and can adapt to different environments. I have a positive energy which helps me build a good rapport with others. Under pressure I tend to maintain my equanimity and work efficiently.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Client Success Manager
Syskode Technologies W.L.L
Zinj, Bahrain
06.2021 - Current
- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
- Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
- Attended networking events to meet new prospects and expand business opportunities through partnerships.
- Tailored customer relationships by determining expected needs and finding correct solutions.
- Managed every aspect of project by start to finish by acting as a liaison between the Client and the Development Team.
- Gather relevant information about the Project and deliver to the Client in the promised timeline
- Keep a track of the payment process.
- Streamline and organize the pipeline, payment and communication within the organization.
Scientific Officer
Bombay Forensic
Bombay, Maharashta
09.2019 - 05.2021
- Examination, Collection and preservation of evidence
- Information gathering and statement from investigators and eyewitnesses
- Scientific analysis of evidence
- Fraud Claim investigation
- Fingerprint and Other Impression analysis
- Question document analysis
- Forensic Investigation
- Toxicology report drafting and documentation
- Fire incident report drafting and documentation
- Accident reconstruction report drafting and documentation
- Crime Scene Investigation
- Scientific report writing
- Photographing scene and evidence
- Expert witness in court.
Associate Immigration Consultant
Fragomen, Del Rey, Bernsen & Loewy, LLP
Kochi, Kerala
07.2018 - 07.2019
- Client coordination
- Assigning cases to individuals
- Petition drafting
- Mediator between client and team members
- Implementing efficient working methods
- Streamlining work and allocating responsibilities to team members.
Education
Bachelor of Science (Hons) - Forensic Science
Amity University
Delhi 06.2013 - 06.2016
Master of Science - Forensic Science – Majoring in Forensic Chemistry
Strathclyde University
United Kingdom 10.2016 - 11.2017
Skills
Training Oversight
Business operations knowledge
Risk mitigation
Troubleshooting
Project Management
Client relationship management
Systems and software programs
Additional Information
Umeed, Non- Governmental Organization.
Volunteer
July- Aug 2015 , New Delhi, India
- Teaching children in slum areas
- Team member of the group responsible for collection of clothes, food and books.
- Organized meetings and arranged stalls for items collected for donation.
Certification
Advanced Certification Program in Cybersecurity
Timeline
Advanced Certification Program in Cybersecurity
02-2022
Client Success Manager
Syskode Technologies W.L.L
06.2021 - Current
Scientific Officer
Bombay Forensic
09.2019 - 05.2021
Associate Immigration Consultant
Fragomen, Del Rey, Bernsen & Loewy, LLP
07.2018 - 07.2019
Master of Science - Forensic Science – Majoring in Forensic Chemistry
Strathclyde University
10.2016 - 11.2017
Bachelor of Science (Hons) - Forensic Science
Amity University
06.2013 - 06.2016