Summary
Overview
Work history
Education
Skills
Certification
Languages
Referees
Timeline
Generic
Laisa David Abiatu D.O.B. 21st Oct 1990

Laisa David Abiatu D.O.B. 21st Oct 1990

Manama,Bahrain

Summary

I contribute to the achievement of structural organizational goals through effective coordination and task management. Demonstrate ability to maintain composure under pressure while ensuring timely completion of assignments. Proficient in identifying and implementing solutions to work-related challenges, preserving trust and relationships with clients and colleagues.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Senior Lifeguard/Gym Attendant

SWISSBEL HOTEL SEEF
Manama, Bahrain
09.2022 - 06.2025
  • Supervise guests’ activities in the pool area to prevent incidents and execute rescue diligently.
  • Maximize customer satisfaction by greeting guests with courtesy, smile and open body language.
  • Responsible for the maintenance and proper use of the pool/gym facilities, machines, and equipment.
  • Assist swimmers in distress swiftly, preventing serious injuries or fatalities.
  • Clean and disinfect pool equipment to minimize potential health risks.
  • Provide clear and concise instructions to guests regarding safety protocols.
  • Monitor weather conditions and implement safety protocols during adverse weather.
  • Act as point of contact for confused, distressed, or lost members of public.
  • Render basic first aid assistance, minimizing guests' discomfort whilst coordinating additional support services.

Housekeeping Desk Coordinator

DAMAC MAISON HOTEL MALL STREET
Dubai, Downtown Dudai
12.2019 - 04.2022
  • Received and followed up on all desk calls and requests promptly.
  • Organized guests' requests and tracked delivery to ensure prompt service.
  • Prepared daily task sheets, reports, and monthly reports/summaries for the housekeeping team.
  • Managed storage and retrieval of files, documents, and invoices.
  • Utilized hotel software for operational updates and request tracking.
  • Coordinated with front office, engineering and other departments to relay appropriate and updated information.
  • Ensured systematic organization of housekeeping department files and activities.
  • Streamlined communication within the team through effective coordination strategies.
  • Ensured timely completion of all housekeeping duties to maintain guests satisfaction.
  • Collaborated closely and adequately with front desk, engineering, and other teams to ensure efficient operation.
  • Maintained a professional demeanor at all times when interacting with guests.
  • Facilitated clear communication between management and housekeeping staff, boosting overall operational efficiency.

Education

Ordinary National Diploma (OND) - Business Administration

Heritage Polytechnic
Eket
09.2010 - 08.2013

High school or equivalent - undefined

Commercial Development Agency Sec. Sch.

Skills

  • Strong organizational skill
  • Ability to work independently
  • Flair to organize & prioritize tasks
  • Ability to manage multiple tasks with minimal or zero supervision
  • Happy to learn and adopt new acceptable approaches to work
  • Eager to participate in any project to meet team’s goal
  • Strong communication skill
  • First aid proficiency
  • Emergency responsiveness
  • Basic computer literacy
  • Punctuality and diligence
  • Lifeguard certification
  • Driving licensed and efficiency
  • Physical fitness maintenance
  • CPR knowledge
  • Pool maintenance
  • Customer behavioral management
  • Quick integration to a new role

Certification


  • Alison.com, Certificate in Fire Safety Training and Planning - 2025
  • Alison.com, Diploma in Health and Social Care - 2025
  • Alison.com, Certificate in Elderly Care and Caring for the Disabled - 2025
  • Alison.com, Diploma in Caregiving - 2025
  • Alison.com, Certificate in Supporting Individuals with Intellectual Disabilities/Mental Illness-2025
  • Royal Lifeguard, Bahrain, Professional Lifeguard Certificates - 2022, 2023, 2024

Languages

English
Fluent

Referees

  • Catherine Labasan De Guzman, Human Resource, Swiss-Belhotel, Seef, Bahrain,

      hrdsbse@swiss.belhotel.com

      +97337757747

  • Yassmin Emadeldin, Maison Leader F.O., DAMAC, Dubai,

      yassmin.emadeldin@damacmaison.com

      +971501491900

Timeline

Senior Lifeguard/Gym Attendant

SWISSBEL HOTEL SEEF
09.2022 - 06.2025

Housekeeping Desk Coordinator

DAMAC MAISON HOTEL MALL STREET
12.2019 - 04.2022

Ordinary National Diploma (OND) - Business Administration

Heritage Polytechnic
09.2010 - 08.2013

High school or equivalent - undefined

Commercial Development Agency Sec. Sch.

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Laisa David Abiatu D.O.B. 21st Oct 1990