Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Louai Alasiri

Louai Alasiri

HUMAN RESOURCES CONSULTANT
Manama

Summary

I am an experienced HR professional with over 10 years of experience in human resources, specializing in healthcare institutions. I bring a strong background in HR operations, recruitment, licensing, and compliance, with a passion for creating efficient, people-focused work environments.

In addition to my solid experience in healthcare HR, I am highly adaptable and open to applying my skills in new industries such as hospitality and tourism. I bring transferable strengths in recruitment, people management, and customer-focused HR practices that fit a wide range of organizational cultures.

Overview

16
16
years of professional experience
13
13
years of post-secondary education
5
5
Certifications
2
2
Languages

Work History

HR Consultant

Confidential Medical Center
01.2022 - Current
  • Responsible to assist in implementing the Corporate Strategy and goals in additional medical staff recruitment, NHRA license procedures, LMRA procedures, Dataflow/Quadra Bay, and Company representatives in government departments.
  • Developed comprehensive performance management systems to support ongoing employee growth and success.
  • Implemented a new applicant tracking system that streamlined the hiring process, reducing administrative burden on HR staff and improving overall candidate experience.
  • Conducted thorough exit interviews with departing employees, gathering valuable feedback used to improve overall retention strategy efforts.
  • Collaborated with leadership teams to develop workforce planning initiatives that aligned with business objectives.
  • Optimized job description language and posting strategies to attract diverse candidate pools during recruitment campaigns.

HR Manager

AlHokail Specialized Polyclinic
01.2015 - 01.2020
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Enhanced employee retention by implementing effective onboarding and training programs.

Marketing Specialist Customer Services

AlHokail Specialized Polyclinic
01.2012 - 01.2014
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Insurance Consultant

Solidarity Alliance Insurance
01.2010 - 01.2011

Education

MBA Global Master of Business Administration - Human Resources Management

SBS Swiss Business School
01.2019 - 01.2022

H.T.T.C - undefined

Hotel Training and Tourism Center
01.2012 - 01.2022

Skills

HR & Administrative:

Certification

Solidarity alliance in (Sales Skills & Concepts of insurance)

Interests

Fitness & healthy lifestyle

Personal development & psychology

Volunteering & community service

Reading about leadership & HR trends

Learning new technologies & tools

Timeline

HR Consultant

Confidential Medical Center
01.2022 - Current

MBA Global Master of Business Administration - Human Resources Management

SBS Swiss Business School
01.2019 - 01.2022

Preparing for Joint Commission International (JCIA) accreditation (Quality Approval)

08-2018

HR Manager

AlHokail Specialized Polyclinic
01.2015 - 01.2020

Measuring Quality of Care for Dental Services

03-2014

Creating a Patient Safety Program in Dental Clinic

02-2014

Compliance with CBAHI and (JCIA) Standards Requirements in dental clinic

01-2014

Marketing Specialist Customer Services

AlHokail Specialized Polyclinic
01.2012 - 01.2014

H.T.T.C - undefined

Hotel Training and Tourism Center
01.2012 - 01.2022

Solidarity alliance in (Sales Skills & Concepts of insurance)

01-2010

Insurance Consultant

Solidarity Alliance Insurance
01.2010 - 01.2011
Louai AlasiriHUMAN RESOURCES CONSULTANT