Mariam Alnasheet
Manama, Bahrain,13
Summary
Proven leader with extensive experience at Yousif A.Wahab Alhawaj, adept in enhancing branch productivity and financial management. Excelled in team leadership and operational reports, boosting sales and staff retention through effective communication and multitasking. Achieved significant improvements in financial reporting accuracy and sales performance, demonstrating a strong blend of analytical and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
Yousif A.Wahab Alhawaj
09.2022 - Current
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Creating and tracking daily, weekly, yearly sales report that involves compiling data, analyzing performance, and generating comprehensive reports to track sales activity.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Perform training programs to boost employee skills and staff retention rate.
Assistant Manager
Yousif A. Wahab Alhawaj
06.2018 - 09.2022
- Responsible of handling the banking operations that includes depositing the daily earnings and revenue that we generate.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Executive
Yousif A.Wahab Alhawaj
11.2016 - 06.2018
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Conduct daily inventory checks and audit, this involves thoroughly reviewing and verifying various aspects of the branch's operation on a daily basis.
Sales Administrators and Customer Service
V-Kool
03.2015 - 08.2016
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Maintained accurate records of client interactions in CRM software for better tracking of communications history and future actions needed.
- Responsible of managing the day to day showroom operation and administrative duties.
Education
Nine Training Center
High School Diploma -
HAMAD TOWN SECONDARY SCHOOL
2013
Skills
- TEAM LEADING
- FINANCIAL SERVICES
- VERBAL/WRITTEN COMMUNICATION
- MULTITASKING ABILITY
- OPERATIONAL REPORTS
- MS OFFICE
Languages
Arabic
Proficient
C2
English
Proficient
C2
Timeline
Branch Manager
Yousif A.Wahab Alhawaj
09.2022 - Current
Assistant Manager
Yousif A. Wahab Alhawaj
06.2018 - 09.2022
Sales Executive
Yousif A.Wahab Alhawaj
11.2016 - 06.2018
Sales Administrators and Customer Service
V-Kool
03.2015 - 08.2016
Nine Training Center
High School Diploma -
HAMAD TOWN SECONDARY SCHOOL
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