Summary
Overview
Work History
Education
Skills
Languages
Special Training
Birthdate
Certification
Timeline
Hi, I’m

MARIEL DIAZ MAYA

MARIEL DIAZ MAYA

Summary

I am a highly competent, adaptable, flexible and well trained individual.

I hold myself to the highest standards.


In my current position as a VVIP Flight Attendant with the Bahrain Royal Family, my key role is to anticipate, tailor and deliver a truly memorable service experience to the Royal Family members and their entourage conducted to the highest possible standards, whilst respecting their need for privacy and comfort.


I have worked in the airline industry for over fourteen years, during this time I have held several senior airline positions with a high level of responsibility, and gained a wealth of professional experience. As well as working within a team environment and interacting with many different cultures and nationalities, I have an extensive background in providing highly proficient customer service and excellent communication skills, which I feel would be useful to your organization.



Working as a freelance writer has allow me to boost my creativity and passion for travel upgrading my skills to continually progress in my career.



Overview

20
years of professional experience
1
Certification

Work History

BAHRAIN ROYAL FLIGHT
Bahrain

VVIP Cabin Manager - Flight Attendant
05.2015 - Current

Job overview

  • VVIP Cabin Manager - Flight Attendant for the Bahrain Royal Family
  • Cabin Hostess operating on Private Jets/ Business Aircraft traveling the world looking after VVIP Customers delivering the highest standards of service and safety whilst on duty and off duty
  • My duties also include accompanying His Majesty, His Royal Highness and Senior members of the Bahrain Government to functions during their official visits
  • Preparing catering orders, arranging cabin and galley, welcoming guests, writing after landing reports, making inventory lists, flower arrangement, making guest profiles, taking care of aircraft interior and equipment
  • Type Rated on : Boeing 747 & 767 ; Gulfstream 450/550/600/650, RJ 85 & RJ70

Upwork
Remote

Freelance Travel and Content Writer /Spanish Translator
09.2018 - Current

Job overview

  • Completing thorough research into assigned topics.
  • Writing and editing high-quality engaging content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Utilizing exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Creating SEO optimized content adapted to customer needs
  • Providing writing support in fast-paced environment for variety of public-facing materials.
  • Translating and interpreting content from English to Spanish language

ALL NIPPON AIRWAYS (ANA)
Japan

FLIGHT ATTENDANT
02.2012 - 04.2015

Job overview

  • VVIP/VIP Silver Service
  • Boeing 777 and Boeing 787 type rated
  • Performing duties in Business/First Class
  • Providing the highest and finest standards of in-flight service
  • Maintaining an accurate and up to date knowledge of safety and security procedures
  • Assisting VIP and VVIP passengers
  • Promoting the image of the airline, 'Japan Global' and 'Inspiration of Japan' brands, building cross-cultural relationships among colleagues and passengers.

RYANAIR LTD.
Belgium and Spain

CABIN SERVICES SUPERVISOR
10.2008 - 02.2012

Job overview

  • Responsible for the overall management and safety of the aircraft and passengers
  • Supporting and managing a team of 4 crew members
  • In charge of inflight reports, sales and quality control
  • Maintaining an accurate and up to date knowledge of safety and security procedures
  • Rated on Boeing 737.

PLANNE@/ COSTA ESTE DE TURISMO
Spain

SENIOR TRAVEL CONSULTANT
01.2004 - 10.2008

Job overview

  • Booking reservations for travel, hotels, rental cars and special events such as tours and excursions.
  • Assessing client needs and recommending appropriate products and services to meet preferences and budget.
  • Conducting research and preparing meticulous travel itineraries complete with pricing, accommodation, airfare, transfer and tour information.
  • Using promotional techniques and preparing promotional materials to sell itinerary tour packages.

Education

London School of Journalism
London

from Freelance And Travel Writing Diploma
08.2018

University Overview

Corporate Flight Training
Luton

from VIP - Corporate Flight Attendant Training
03.2015

University Overview

U.N.E.D. University

Tourism
01.2006

University Overview

University of Alicante

First year of Business Administration and Management
01.2003

University Overview

I.E.S. J.M.Empecinado

Graduated in Secondary Education. Social Sciences specialisation
01.2002

University Overview

Skills

  • Balanced personality and high integrity Professional and positive attitude, strong ethical standards Ability to work independently and as a member of a team Discrete with a thorough attention to details Excellent presentation
  • Skilled interpreter and translator
  • International and domestic travel
  • Social content planning
  • Organizational standards

Languages

Spanish
English
French
Italian
Japanese

Special Training

Special Training
  • Corporate Flight Attendant training, London, 2014
  • Dangerous Goods, Japan, 2014
  • VIP Silver Service training, Japan, 2013
  • In-Company Japanese Language Course, London, 2012
  • Inflight Japanese Language Course, Japan, 2012
  • Cabin Crew Initial Training-Boeing 737 Conversion Training, Ireland, 2008
  • Travel Consultant - Savia Amadeus Ticketing Program, Alicante, 2003

Birthdate

Birthdate
06/15/84

Certification

Freelance and Travel Writer

London School of Journalism

Timeline

Freelance Travel and Content Writer /Spanish Translator
Upwork
09.2018 - Current
VVIP Cabin Manager - Flight Attendant
BAHRAIN ROYAL FLIGHT
05.2015 - Current
FLIGHT ATTENDANT
ALL NIPPON AIRWAYS (ANA)
02.2012 - 04.2015
CABIN SERVICES SUPERVISOR
RYANAIR LTD.
10.2008 - 02.2012
SENIOR TRAVEL CONSULTANT
PLANNE@/ COSTA ESTE DE TURISMO
01.2004 - 10.2008
London School of Journalism
from Freelance And Travel Writing Diploma
Corporate Flight Training
from VIP - Corporate Flight Attendant Training
U.N.E.D. University
Tourism
University of Alicante
First year of Business Administration and Management
I.E.S. J.M.Empecinado
Graduated in Secondary Education. Social Sciences specialisation
MARIEL DIAZ MAYA