Mariem Bejaoui

Recruitment:

• Participate in the recruitment process.
• Collaborate with operational managers to understand their staffing needs.

Onboarding:

• Implement an effective onboarding program for new employees.
• Ensure that new employees understand the company's culture and specific expectations.

Training and Development:

• Identify training needs and implement professional development programs.
• Work with managers to ensure staff is trained on products or services.
• Initiate and monitor HR development projects.
• Oversee ergonomics and quality of working conditions.

Performance Management:

• Implement performance evaluation processes to assess and improve productivity.
• Work with managers to resolve performance issues and identify improvement opportunities.

Conflict Management:

• Mediate in conflicts between employees.
• Facilitate communication to resolve interpersonal issues.
• Implement disciplinary procedures, such as drafting requests for explanations, etc.

Personnel Administration:

• Handle HR-related administrative tasks, such as managing personnel files, leave, etc.
• Ensure compliance with all HR policies.
• Propose and implement HR procedures.
• Lead and monitor HR projects within the defined strategy.
• Track HR dashboards for personnel: leave, absences, civil status, discipline, etc.

Internal Communication:

• Facilitate communication between management, managers, and employees.
• Inform employees of important updates, policy changes, etc.
• Organize events (team building, workshops, celebrations, etc.).
• Launch awareness initiatives for staff.
• Instill company values among employees.
• Develop internal communication (memos, circulars, etc.).

• Manage confidential personnel files and documentation in compliance with data protection regulations, ensuring the accuracy and confidentiality of information.
• Oversee the full lifecycle of employment contracts, from creation to archiving, with meticulous tracking of renewals and modifications.
• Facilitate communication between management, managers, and employees.
• Organize events (team building, workshops, celebrations, etc.).
• Develop internal communication (memos, circulars, etc.).
• Manage partnerships, commitments, and client contracts.
• Track quotes, orders, and invoices through dashboards.
• Identify solutions to improve services and performance.
• Prepare for interviews, training sessions, and recruitment.
• Draft meeting minutes when necessary.

• Responsible for driving business to the hotel by developing and executing effective sales strategies, building relationships with clients, increasing brand awareness, and maximizing revenue through all market segments—corporate, leisure, MICE (Meetings, Incentives, Conferences, Exhibitions), and online channels.
• Identify new business opportunities to generate revenue from corporate clients, travel agents, tour operators, and event organizers.
• Develop and implement marketing plans to increase hotel visibility and occupancy.
• Participate in travel fairs, exhibitions, and networking events to promote the hotel.

• Welcome students
• Manage students' administrative files
• Track complaints
• Resolve issues
• Organize educational games for students
• Prepare and communicate information through school displays or flyers
• Substitute for teachers in the classroom in case of absence