Summary
Work History
Education
Skills
Languages
Timeline
Generic

MARJIAM NDERITU

Manama

Summary

Accomplished Sales Associate with a strong background at Jawad Radhi Household and Equipment, focused on customer service excellence and adept problem-solving. Elevated store appeal and strengthened customer connections, leading to improved satisfaction metrics. Proficient in POS technology and inventory management, consistently achieving service excellence in team-based settings.

Work History

Sales Associate

Jawad Radhi Household and Equipment
  • Enhanced store visual appeal by systematically organizing racks and shelves.
  • Executed cash transactions efficiently while adhering to company policies for accuracy.
  • Developed strong customer relationships to promote repeat business opportunities.
  • Processed returns, exchanges, and refunds in line with store policy guidelines.
  • Addressed customer inquiries related to sizing, accessories, and product care effectively.
  • Increased customer satisfaction by delivering exceptional service and fostering a friendly environment.
  • Assisted customers in overcoming challenges by suggesting relevant products or services.

Education

High School Diploma -

Kahithe Secondary School
Kenya

Skills

  • Client service excellence
  • Teamwork dynamics
  • Time efficiency strategies
  • Solution-oriented mindset
  • Listening actively to clients
  • POS systems expertise and inventory oversight
  • Order fulfillment and payment processing skills
  • Personable approach to customer interactions
  • Flexible availability for scheduling needs
  • Strong communication abilities (verbal/written)
  • Upselling techniques for revenue growth

Languages

English
Advanced (C1)
Swahili
Bilingual or Proficient (C2)

Timeline

Sales Associate

Jawad Radhi Household and Equipment

High School Diploma -

Kahithe Secondary School
MARJIAM NDERITU