Mary Grace Falcatan
Manama
Summary
Aspiring to work with an organisation that will give me the opportunity to learn, develop and contribute to self and society.
Overview
10
10
years of professional experience
Work History
Filipino Corridor Marketing Officer
BIIECO
11.2024 - Current
- Developed marketing strategies to enhance brand visibility and engagement.
- Coordinated promotional campaigns across various digital platforms and channels.
- Analyzed market trends to inform product positioning and messaging strategies.
- Collaborated with sales teams to align marketing efforts with business objectives.
- Conducted market research to identify customer needs and competitive landscape.
- Assisted in organizing events to promote and strengthen customer relationships.
- Recommended product changes to enhance customer interest and maximize sales.
- Developed, implemented and evaluated marketing campaigns for new products or services.
- Organized promotional events such as sponsored activities.
- Engaged with customers through social media platforms including Facebook, Twitter, Instagram,Tiktok.
Filipino Corridor Marketing Officer
Zenj Exchange
10.2022 - 07.2024
- Optimized advertisements on the company website, Facebook, Instagram and google ads.
- Attracting new customers for our app by online marketing
- Assessed the effectiveness of current marketing strategies.
- Developed marketing materials such as flyers and brochures.
- Assisted with business development and marketing material preparation.
- Collaborated with marketing directors to translate messaging concepts into creative, engaging marketing materials.
- Contributed ideas for improving existing digital marketing processes.
Customer Advisor Officer
Security Bank
07.2019 - 07.2021
- Referring to bank's products and services, reaching monthly sales targets, Build relationships with customers.
- Assist customers in making purchasing decisions.
Teller/Marketing Assistant
BDO Bank
03.2015 - 06.2018
- Tellering, Account Opening, provides account services to customers, referring to bank services, customer service.
Lifeguard
Great Wolf Lodge United States of America
02.2020 - 12.2020
- Maintain continuous surveillance of people in a body of water.
- Ensure appropriate headcount of people involved in a water sport on an hourly basis
- Call out warnings to people who may have ventured too far or are in imminent danger.
- Provide safety information to people prior to them indulging in a water sport.
- Supervise swimmers to ensure that they are swimming within the safety protocols.
Education
Bachelor - Hotel and Restaurant Management
Pilar College
01.2014
Higher Secondary Education -
Ateneo
01.2010
Secondary School -
Ateneo
01.2007
Skills
- Digital marketing
- Social media management
- Marketing strategy
- Customer relationship management
- Content creation
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Influencer marketing
- Marketing plans
- App marketing
Languages
English, Tagalog, Chavacano, Bisaya
Timeline
Filipino Corridor Marketing Officer
BIIECO
11.2024 - Current
Filipino Corridor Marketing Officer
Zenj Exchange
10.2022 - 07.2024
Lifeguard
Great Wolf Lodge United States of America
02.2020 - 12.2020
Customer Advisor Officer
Security Bank
07.2019 - 07.2021
Teller/Marketing Assistant
BDO Bank
03.2015 - 06.2018
Bachelor - Hotel and Restaurant Management
Pilar College
Higher Secondary Education -
Ateneo
Secondary School -
Ateneo