Summary
Overview
Work History
Education
Skills
Software
Timeline
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MERYAME KADDOURI

Manama

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

20
20
years of professional experience
22
22
years of post-secondary education
3
3
Languages

Work History

Front Office Agent

HOTEL ATIRAM PREMIER
04.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.


Administrative Officer

LAW OFFICE 'DAR EL ADALEH'
Manama
11.2021 - Current

Offered high levels of administrative support to manager,ensuring smooth runnung of company operations

FRONT OFFICE AGENT

HOTEL MELIA SAIDIA ALL INCLUSIVE RESORT
Saidia
04.2017 - Current
  • Collected room deposits, fees and payments.
  • Greeted guests at front desk and engaged in pleasant
  • Used internal software to process reservations, check-ins and check-outs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Cashier

SARAYA CAR Agency
Berkane
12.2016 - Current
  • Utilized POS system to handle customer cash and credit card transactions.
  • Performed cash, card and check transactions to complete customer purchases.

THE NATIONAL SOCIAL SECURITY FUND

intership
Berkane
10.2016 - Current
  • Collected and analyzed customer information to prepare product or service reports.

Education

Bachelor of Science - Soil Chemistry And Physics

High School
Morocco
01.2014 - Current

High School Diploma -

University Of Mohamed Premier
Morocco
02.2016 - Current

CERTIFICATE TECHNICAL COMMERCIAL

IT TRAINING CENTER
Morocco
01.2017 - Current

Skills

    Billing and Invoicing

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Software

OPERA PMS SYSTEM

WINHMS SYSTEM

Timeline

Front Office Agent

HOTEL ATIRAM PREMIER
04.2022 - Current

Administrative Officer

LAW OFFICE 'DAR EL ADALEH'
11.2021 - Current

FRONT OFFICE AGENT

HOTEL MELIA SAIDIA ALL INCLUSIVE RESORT
04.2017 - Current

CERTIFICATE TECHNICAL COMMERCIAL

IT TRAINING CENTER
01.2017 - Current

Cashier

SARAYA CAR Agency
12.2016 - Current

THE NATIONAL SOCIAL SECURITY FUND

intership
10.2016 - Current

High School Diploma -

University Of Mohamed Premier
02.2016 - Current

Bachelor of Science - Soil Chemistry And Physics

High School
01.2014 - Current
MERYAME KADDOURI