Minar Hossain
Barista
Riffa
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job barista position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Barista
White Sugar Cafe
Riffa
08.2017 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils and seating areas daily.
Waiter/cashier
Cafe One Restaurant
Budaiya
07.2016 - 07.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Met with chef to review daily specials and menu changes.
- Informed customers about daily and seasonal specials.
- Used cash registers and credit card machines to cash out customers.
Education
Secondary School Certificate (SSC) -
Miz Mizi Painadi Rakmot Ali High School
01.2004 - 07.2009
Skills
Smoothie making
undefinedTimeline
Barista
White Sugar Cafe
08.2017 - Current
Waiter/cashier
Cafe One Restaurant
07.2016 - 07.2017
Secondary School Certificate (SSC) -
Miz Mizi Painadi Rakmot Ali High School
01.2004 - 07.2009
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