Mizba Shaikh
Bahrain
Summary
An experienced Professional with over 10 years of established experience across Banking, Finance, Logistics and Performing Arts industry. Key areas of expertise include Operations, Customer Service, Finance Management and Sales & Business Support. A versatile team player with effective communication, problem solving and interpersonal skills.Ready to contribute to success and growth of Job role.
Overview
17
17
years of professional experience
Work history
Direct sales representative
STC Bahrain
Bahrain
2025.12 - Current
- Customer Relationship Building – Creating and maintaining strong relationships with customers to build trust and encourage repeat business.
- Product Knowledge – Understanding products or service in detail to confidently explain benefits and answer customer questions.
- Knowing what is selling – Being confident about products so i can explain it clearly and honestly.
- Communication Skills – Effectively presenting, negotiating, and persuading customers to make a purchase.
- Process - Streamlined sales processes to enhance efficiency and customer experience.
Property leasing coordinator
Dilmunia Mall
2024.04 - 2025.08
- Drafted detailed leasing contracts, legal disputes minimised.
- Managed all aspects of property rentals, ensuring smooth running of operations.
- Collaborated with estate agents and other parties involved in leasing process; seamless transactions ensured.
- Assured compliance with health and safety regulations within leased properties; safe living conditions guaranteed for tenants.
Regional Sales Coordinator
American Express Middle East, Bahrain
Bahrain
2021.12 - 2024.06
- Instrumental in supporting sales team across UAE, Oman, Qatar, Jordan, Egypt, and Bahrain in achieving their sales goals and objectives.
- Accountability of quality checks and verification of KYC (Know Your Customer) documentation, payment modes, validity of bank statements and signature authentication.
- Responsible for reviewing applications against the defined risk acceptance criteria for eligibility for product upgrades such as Centurion (high-profile clients).
- Amex Middle East is service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build businesses across the Middle East and North Africa. AMEX (Middle East) B.S.C. (c) is regulated and licensed by the Central Bank of Bahrain as a Financing Company.
Finance & Administration HR Office Manager
Ballare Performing Art, Bahrain
Bahrain
2016.12 - 2021.08
- Responsible for recording all financial transactions in the company including receivables, payments and others using the software Tally and comprehensively tracking payments, invoices and expenses across the company.
- Served as single point of contact for Parents and prospective customers for, which involved addressing concerns, mediating conflicts, and overall promoting a positive environment.
- Accountable for the company’s Payroll administration, to supervise monthly payroll processing and ensure accurate distribution of salaries.
- Responsible for documentation management, introduced a process for efficient filing and archiving. For instance, managed comprehensive filing for over 100 students enrolled.
- Ballare School of Performing Arts was launched in September 2011 taking Dance and Theatre to a whole new level. It is a State-of-the-art Studio allows individuals with a passion for dance, music, and fitness the opportunity to excel in a unique, enjoyable, and motivating environment.
Accountant
Aramex SPC, Bahrain
Bahrain
2010.04 - 2016.06
- Management and administration of Cash, Visa card and Duty A/ Receivables (Inbound and Outbound logistics) using the software AACPAC.
- Responsible for MIS (Management Information System), reporting key data points by collecting, analyzing and presenting the data that helped management take informed decisions.
- Held the responsibility for documentation & records maintenance for the department.
- Assisting the Auditors with the documents and details of Accounts and to help them in whatever way the team can.
- Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. It became a world leader in comprehensive transport and delivery solutions for business and consumers.
Sales Coordinator and Administration
Standard Chartered Bank, Bahrain
Bahrain
2009.02 - 2010.02
- Efficiently captured sales transactions for products of Loan and credit cards.
- Worked closely with customers to assist them in completing the product application form and submission of mandatory documentation.
- Reconciled confirmations to ensure all information is accurate and investigated any discrepancies.
- Performed the Sales role for Credit Card and Loan product and achieved critical departmental targets on a regular basis.
Education
Master's in Business Administration - Business Administration
Sikkim Manipal University
Bahrain 2010.01 -
Bachelors in Commerce - Commerce
Birla Institute of Technology
Bahrain 2009.01 -
Central Board of Secondary Education -
The Indian School
Bahrain 2004.01 -
Skills
- Microsoft Excel, Word & Power Point Experience in applications such as CRM, Tally, and Xero Accounting and Oracle
Timeline
Direct sales representative
STC Bahrain
2025.12 - Current
Property leasing coordinator
Dilmunia Mall
2024.04 - 2025.08
Regional Sales Coordinator
American Express Middle East, Bahrain
2021.12 - 2024.06
Finance & Administration HR Office Manager
Ballare Performing Art, Bahrain
2016.12 - 2021.08
Accountant
Aramex SPC, Bahrain
2010.04 - 2016.06
Master's in Business Administration - Business Administration
Sikkim Manipal University
2010.01 -
Sales Coordinator and Administration
Standard Chartered Bank, Bahrain
2009.02 - 2010.02
Bachelors in Commerce - Commerce
Birla Institute of Technology
2009.01 -
Central Board of Secondary Education -
The Indian School
2004.01 -