MOHAMED H. KARIMI

• Spearhead strategic HR initiatives across the MENA Supply Chain, taking part in some of the region's most significant HR transformation as well as acquisition projects.
• Collaborate with cross-functional leadership teams to align HR strategies with overarching business objectives and long-term growth plans.
• Design and deliver high-impact training programs on leadership and soft skills in partnership with Arla Global L&D, enhancing organizational capability.
• Lead the resolution of complex employee relations issues, including grievance handling and formal investigations, ensuring compliance and equality.
• Oversee performance management processes, guiding supervisors on employee development, succession planning, and performance improvement strategies.
• Drive HR project execution and change management efforts across the MENA Supply Chain, ensuring alignment with Arla global HR standards.
• Champion diversity and inclusion by developing and executing recruitment strategies.

Talent Development

• Coordinated a wide range of training activities, including regulatory, technical, cultural, and soft skills programs, ensuring smooth execution and alignment with organizational needs.
• Monitored and tracked the approved training budget with accuracy and timeliness, supporting effective resource allocation.
• Managed all employee training requests for both local and international programs, ensuring proper documentation and follow-up.

HR Operations

• Served as a point of contact for staff HR-related queries and requests, providing timely and accurate support.
• Administered the bank’s Saving Scheme contributions, ensuring regular updates and error-free processing.
• Handled end-to-end offboarding procedures for exiting employees, including end-of-service settlements and formal notifications.
• Processed compensation and benefits transactions, ensuring timely crediting to staff accounts with a focus on accuracy and compliance.

• Carried out day-to-day sales activities focused on promoting telecom products and services to individual customers.
• Approached potential clients, explained service options, and supported them in selecting plans that matched their needs.
• Helped maintain positive customer interactions by answering questions, resolving minor issues, and ensuring a smooth sales process.
• Worked as part of a team to meet daily and weekly sales targets, contributing to overall store performance.
• Gained exposure to the telecom industry's fast-paced environment and developed a better understanding of consumer behaviour and frontline sales techniques.