Hessa Khalifa Ahmed Khalfan
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
18
18
years of professional experience
2010
2010
years of post-secondary education
Work history
Head, Employment center
Ministry of labor
2024.10 - 2025.07
Head, Career Guidance Group
Ministry of labor
2020.12 - 2024.09
Executive secretary
Ministry of labor
2013.07 - 2020.11
Call center Agent
Ahli United Bank
2011.09 - 2013.06
Telemarketing executive
BMI Bank - Diners Club Services Bahrain W. L. L
2009.03 - 2009.10
Telemarketing executive
Small Medium Enterprises
2008.04 - 2009.03
Sales Executive
Standard Chartered Bank - Medium Corporate Banking
2007.02 - 2008.03
Education
BSc. - Business Informatics
AMA university
Languages:
Arabic
English
Training
- Professional Level Customer Service.
- Strategic and operational planning.
- Successful Leader Building.
Personal Strengths:
- Highly organized and dedicated with a positive attitude.
- Ability to work in a team as well as alone.
- Have excellent oral and interpersonal communication skills.
- Writing MEMOS in English and Arabic language.
Timeline
Head, Employment center
Ministry of labor
2024.10 - 2025.07
Head, Career Guidance Group
Ministry of labor
2020.12 - 2024.09
Executive secretary
Ministry of labor
2013.07 - 2020.11
Call center Agent
Ahli United Bank
2011.09 - 2013.06
Telemarketing executive
BMI Bank - Diners Club Services Bahrain W. L. L
2009.03 - 2009.10
Telemarketing executive
Small Medium Enterprises
2008.04 - 2009.03
Sales Executive
Standard Chartered Bank - Medium Corporate Banking
2007.02 - 2008.03
BSc. - Business Informatics
AMA university