Hessa Khalifa Ahmed Khalfan
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
18
18
years of professional experience
2010
2010
years of post-secondary education
Work history
Head, Employment center
Ministry of labor
10.2024 - 07.2025
Head, Career Guidance Group
Ministry of labor
12.2020 - 09.2024
Executive secretary
Ministry of labor
07.2013 - 11.2020
Call center Agent
Ahli United Bank
09.2011 - 06.2013
Telemarketing executive
BMI Bank - Diners Club Services Bahrain W. L. L
03.2009 - 10.2009
Telemarketing executive
Small Medium Enterprises
04.2008 - 03.2009
Sales Executive
Standard Chartered Bank - Medium Corporate Banking
02.2007 - 03.2008
Education
BSc. - Business Informatics
AMA university
Languages:
Arabic
English
Training
- Professional Level Customer Service.
- Strategic and operational planning.
- Successful Leader Building.
Personal Strengths:
- Highly organized and dedicated with a positive attitude.
- Ability to work in a team as well as alone.
- Have excellent oral and interpersonal communication skills.
- Writing MEMOS in English and Arabic language.
Timeline
Head, Employment center
Ministry of labor
10.2024 - 07.2025
Head, Career Guidance Group
Ministry of labor
12.2020 - 09.2024
Executive secretary
Ministry of labor
07.2013 - 11.2020
Call center Agent
Ahli United Bank
09.2011 - 06.2013
Telemarketing executive
BMI Bank - Diners Club Services Bahrain W. L. L
03.2009 - 10.2009
Telemarketing executive
Small Medium Enterprises
04.2008 - 03.2009
Sales Executive
Standard Chartered Bank - Medium Corporate Banking
02.2007 - 03.2008
BSc. - Business Informatics
AMA university
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