Mohammed Al-Ansari
Jurdab,Bahrain
Summary
Accomplished professional with extensive expertise in strategic leadership within corporate real estate and security fraud risk. Demonstrates proficiency in risk management and governance, encompassing information, operational, and physical domains. Adept at real estate project planning and execution, business continuity, incident management, vendor and contract negotiation, and regulatory compliance. Proven track record in audit coordination, team development, cross-functional leadership, and fraud detection techniques. Fluent in Arabic and English with strong written and verbal communication skills. Committed to enhancing organisational resilience through strategic thinking, effective delegation, incident reporting, threat identification, and a deep understanding of regulatory requirements.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work history
Country Head – Corporate Real Estate, BCIM & SFR
HSBC
Manama, Bahrain
01.2009 - 05.2024
- Spearhead strategic oversight of corporate real estate projects, including planning, execution, and compliance with regulatory standards.
- Lead risk management initiatives, ensuring robust security measures for bank assets, staff, and customers.
- Oversee business continuity planning, health, safety, and fire risk management at a country level, driving compliance and operational resilience.
- Direct vendor and contract management activities, negotiating agreements to align with business objectives and cost efficiency.
- Serve as a key liaison with regional safety, security, and real estate heads across the UAE and the GCC, ensuring alignment of strategic initiatives.
- Deliver executive-level reports and insights to the COO and senior stakeholders, supporting data-driven decision-making.
- Champion organizational governance in information risk, access management, and end-user computing, enhancing operational integrity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Credit Management Unit Manager
HSBC Bank
Adliya, Bahrain
12.2005 - 12.2008
- Managed day-to-day operations of the credit portfolio, ensuring the timely preparation and delivery of weekly, monthly, and yearly management information (MI) reports.
- Monitored loan and card portfolios, proactively managing delinquent accounts to minimize risk and optimize recovery efforts.
- Supervised and supported a team of collection officers, setting performance targets and providing guidance to ensure targets were met.
- Collaborated with legal teams and external agencies to manage and resolve legal cases, ensuring compliance with banking regulations.
- Led the monitoring of provision levels, ensuring alignment with internal policies and regulatory requirements.
- Conducted regular performance reviews with team members to improve efficiency and enhance collection strategies.
Legal Services Coordinator for Collection
American Express, Manama, Bahrain
Manama, Bahrain
07.2002 - 11.2005
- Managed and monitored third-party collections and legal cases.
- Prepared bilingual (Arabic & English) legal documents and reports.
- Represented the company in courts and local authorities.
- Moderated legal negotiations between clients and third parties.
- Liaised with legal colleagues to identify required work, delegate tasks and speed up case progress.
- Reported on casework to enable progress and performance monitoring.
In-House Collection Analyst
American Express, Manama, Bahrain
Manama, Bahrain
07.1999 - 06.2002
- Contacted cardholders for receivables recovery and negotiated repayment plans.
- Managed escalations requiring third-party involvement and resolved customer disputes.
- Analysed financial risk and worked to maximise compliance with payment plans.
- Maintained professional tone when corresponding by phone or email.
- Communicated with customers diplomatically and respectfully.
- Adapted payment plans to suit individual financial situations.
- Stored customers' information securely to maintain confidentiality.
- Maintained up-to-date knowledge of regulations governing debt collection activities.
- Developed comprehensive strategies for debt recovery success.
Customer Service Representative
American Express, Manama, Bahrain
Manama, Bahrain
12.1995 - 06.1999
- Enhanced communication channels through regular updates on company policies and promotions.
- Handled in-person, email and mailed correspondence.
- Obtained feedback from customers to improve service experience.
- Completed thorough documentation for each enquiry.
- Assisted customers with product complaints, logging issues for investigation and providing the right solutions as per the standards.
- Recorded information about inquiries and complaints within internal database.
Education
Higher National Diploma - engineering
BTI
Bahrain 08.1991 - 06.1994
Skills
- Strategic Leadership in Corporate Real Estate & Security Fraud Risk
- Risk Management and Governance (Information, Operational, and Physical)
- Real Estate Project Planning and Execution
- Business Continuity and Incident Management
- Vendor and Contract Negotiation & Oversight
- Regulatory Compliance and Audit Coordination
- Team Development and Cross-Functional Leadership
- Fraud detection techniques
- Fluent in Arabic and English (written and verbal communication)
- Regulatory requirements understanding
- Strategic thinking
- Audit and testing procedures
- Effective delegation
- Incident reporting
- Threat identification
Affiliations
- Traveling / Motor Biking and Cars related.
References
References available upon request.
Timeline
Country Head – Corporate Real Estate, BCIM & SFR
HSBC
01.2009 - 05.2024
Credit Management Unit Manager
HSBC Bank
12.2005 - 12.2008
Legal Services Coordinator for Collection
American Express, Manama, Bahrain
07.2002 - 11.2005
In-House Collection Analyst
American Express, Manama, Bahrain
07.1999 - 06.2002
Customer Service Representative
American Express, Manama, Bahrain
12.1995 - 06.1999
Higher National Diploma - engineering
BTI
08.1991 - 06.1994
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