Mohsin Darwish
Manama,Bahrain
Summary
Dedicated professional with a strong focus on client satisfaction and relationship building. Expertise in team training, makeup tutorials, and visual merchandising, complemented by skills in skin analysis and problem solving. Proven track record of achieving sales goals through effective time management and attention to detail. Committed to enhancing client experiences and driving business success.
Overview
11
11
years of professional experience
2003
2003
years of post-secondary education
Work history
Make up artist
Saks Fifth Avenue Chalhoub group
, Bahrain
02.2022 - Current
- Produced stunning results through the application of airbrush makeup techniques.
- Provided makeup tutorials to clients, improving their self-application skills.
- Achieved a dramatic transformation for clients with expert contouring techniques.
- Advised on skincare routines before makeup application, promoting healthier complexions in long run.
- Conducted training sessions for new employees; this improved overall team performance significantly.
- Maintained cleanliness and organisation in work area, ensuring a comfortable environment for clients.
- Enhanced client satisfaction by providing customised makeup services.
- Applied make up on clients for personal, business or performance needs.
Makeup consultant
Faces Chalhoub group
Manama, Bahrain
04.2018 - 02.2022
- Initiated regular follow-ups, enhancing customer engagement.
- Advised clients on skincare routines complementing their makeup choices.
- Maintained visual merchandising standards contributing to an appealing shopping environment.
- Conducted in-depth skin analysis for optimal product recommendation.
- Demonstrated high level of product knowledge with ongoing training participation.
- Built lasting client relationships to foster brand loyalty.
- Collaborated with team members for smooth store operations.
- Enhanced customer satisfaction by providing personalised makeup advice.
Make up client advisor
Make up Forever Chalhoub group
Manama, Bahrain
01.2015 - 03.2018
- Conducted regular follow-ups to ensure client satisfaction.
- Streamlined customer service procedures to enhance efficiency.
- Facilitated client onboarding for streamlined experience.
- Delivered exceptional customer service, resulting in repeat business.
- Identified client needs with precision, enhancing product recommendation accuracy.
- Took ownership of complaints resolution process; ensured swift redressal.
Education
Secondary - Commercial Path
Muharraq Secondary School
BahrainSkills
- Client satisfaction
- Team training
- Makeup tutorials
- Visual merchandising
- Client relationship building
- Skin analysis
- Problem solving
- Time management
- Attention to detail
- Sales goals achievement
Languages
Arabic
Proficient (C2)
English
Intermediate
Timeline
Make up artist
Saks Fifth Avenue Chalhoub group
02.2022 - Current
Makeup consultant
Faces Chalhoub group
04.2018 - 02.2022
Make up client advisor
Make up Forever Chalhoub group
01.2015 - 03.2018
Secondary - Commercial Path
Muharraq Secondary School
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