Moustafa EL Faramawy
SME Sales Senior Supervisor
Damanhur
Summary
Sales Senior supervisor with 14 years' experience in telecommunication multinational companies seeking to improve career path with a great company that meets professional skills and ambition.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
SME Sales Senior Supervisor
Etisalat Egypt
12.2022 - Current
- Direct responsible for leading professional sales executives for selling all Etisalat corporate products for SME and increasing sales 300%.
Direct Distribution Area Sales Manager
Vodafone Egypt
07.2020 - 11.2022
- Direct responsible for the sales of all Vodafone products, leading team of sales representatives in distribution channel across the region Behaira, Alexandria, Matrouh and Damietta for Dealers.
Top-up Distribution Sales Team Leader
Vodafone Egypt
03.2018 - 06.2020
- Direct responsible for the sales of Vodafone products, leading team of sales representatives in distribution channel across Behaira for Dealers.
Consumer Sales Executive
Vodafone Egypt
12.2014 - 02.2018
- Inventory control
- Negotiating the dealer about the optimum benefits to the company
- Analyzing the product movement and solving dealer's problems
- Manage all commercial activities for Dealers
- Expand Vodafone chain of point of sales network to reach the target Number of point of sales.
Sales Representative
Vodafone Egypt
08.2011 - 04.2014
- Handling customers' inquiries and complaints
- Implementing and maintaining the friendly expert attitude with all customers at all times
- Providing required training and guidance to junior staff
- Provide excellent knowledge of all Vodafone's services, products, offers, promotions to achieve our targets
- Using all applications and tools (Wincash, Siebel, Minsat, E-top up, Visa machine, Vodafone Cash Machine, intranet, internet).
Education
Bachelor Degree - Faculty of commerce
Tanta University
Tanta, GH 10.2008 - 05.2009
Skills
Excellent Communication Skills
Good problem solver
Innovative, dynamic, Creative and confident
Technically strong and familiar with Smart phone technology
Excellent Ability to Work in Team and groups & reflecting the power of Team work
Excellent Ability to Handle Customer Complaints & Hard Calls
Ability to Build Long Term relationship with customers
Excellent Listening Skills
Outstanding People skills
Training and mentoring
Strong analytical skills
Training
- Sales Masters
- Digital Marketing
- Business Skills
- Retail Academy
- QulacommTM Smartphones Training
References
Available upon request
Personal Information
- Date of Birth: 12/04/88
- Nationality: Egyptian
- Marital Status: Married
Languages
Arabic
English
Timeline
SME Sales Senior Supervisor
Etisalat Egypt
12.2022 - Current
Direct Distribution Area Sales Manager
Vodafone Egypt
07.2020 - 11.2022
Top-up Distribution Sales Team Leader
Vodafone Egypt
03.2018 - 06.2020
Consumer Sales Executive
Vodafone Egypt
12.2014 - 02.2018
Sales Representative
Vodafone Egypt
08.2011 - 04.2014
Bachelor Degree - Faculty of commerce
Tanta University
10.2008 - 05.2009