Mustafa Yusuf
Hamad Town,Bahrain
Summary
Dynamic leasing executive with over 9 years of experience in retail specialty leasing for shopping centers. Demonstrated expertise in managing specialty leasing operations, negotiating lease agreements, and driving revenue growth. Proven ability to cultivate strong tenant relationships and optimize occupancy rates, contributing to overall shopping center success.
Overview
11
11
years of professional experience
Work History
Specialty Leasing Executive
Majid Al Futtaim Properties BSC Closed
Manama, Bahrain
09.2019 - Current
- Led leasing activities for +80 short-term units in the shopping center, achieving 95% occupancy rate of the specialty leasing department.
- Successfully converted more 150 Sqm of empty spaces into new short-term lease area, led to maximizing department income.
- Prospect potential clients and identify trendy, first-to-market retail concepts that align with the tenant mix of the shopping center.
- Lead the shopping center media and promotions sales process, including prospecting, proposal negotiation, deal closing, and maintaining client relationships
- Managed client relationships, fostering long-term business partnerships.
Operations Administrator
Majid Al Futtaim Properties BSC Closed
Manama, Bahrain
08.2016 - 10.2019
- Achieved annual revenue targets for mall storage operations while ensuring timely processing of storage renewals and payment transactions.
- Monitored OPEX and CAPEX budgets, coordinating with team members to facilitate effective budget execution.
- Led financial analysis of OPEX and CAPEX expenditures, including preparing variance reports.
- Coordinated with tenants on the surrender of shop spaces and managed the execution of hoarding and graphic displays.
Collections agent
STC
Manama, Bahrain
03.2016 - 07.2016
- Contacted customers to follow up on overdue accounts, identifying root causes of non-payment.
- Negotiated payment terms and schedules to facilitate timely collections.
- Addressed payment objections and recommended customer-friendly payment solutions to encourage resolution.
Call Centre Representative
BBK
Manama, Bahrain
01.2014 - 12.2015
- Handled high volume of inbound and outbound calls efficiently and in a timely manner.
- Provided technical support and assistance to customers, ensuring effective issue resolution.
- Resolved customer complaints with professionalism, maintaining a positive customer experience.
- Accurately documented call details in accordance with standard operating procedures.
Education
Bachelor of Business Administration - Accounting and Finance
Ahlia University
Bahrain /2012 - /2015
Master of Business Administration - Accounting and Finance
Ahlia University
Bahrain /2017 - /2021
Skills
- Property Management
- Tenant Relations
- Negotiation and Lease Oversight
- Financial budgeting and Reporting
- Analytical Thinking
- Contract review and interpretation
- CRM software operation
Languages
Arabic
Native
English
Native
Accomplishments
Exceptional talent award at Majid Al Futtaim Properties by the Ministry of Youth Affairs, 2024.
References
References available upon request.
Timeline
Specialty Leasing Executive
Majid Al Futtaim Properties BSC Closed
09.2019 - Current
Operations Administrator
Majid Al Futtaim Properties BSC Closed
08.2016 - 10.2019
Collections agent
STC
03.2016 - 07.2016
Call Centre Representative
BBK
01.2014 - 12.2015
Bachelor of Business Administration - Accounting and Finance
Ahlia University
/2012 - /2015
Master of Business Administration - Accounting and Finance
Ahlia University
/2017 - /2021
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