NAIF HAZEYAH
Sr. IT Costumer Centric Technician
Khobar
Summary
Proactive and outgoing professional seeking a role that aligns with my background and skills, where I can make a meaningful impact. With a strong commitment to collaboration and teamwork, I thrive in dynamic environments and enjoy building positive relationships. My goal is to support the organization’s growth and success while further developing my capabilities. I believe that my positive attitude and enthusiasm will contribute to a motivating workplace, fostering both personal and team achievements.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Sr. IT Costumer Centric Technician (Admin)
Saudi Aramco
Dhahran
01.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Supervising Gardening Inspector
Saudi Aramco
05.2020 - 12.2021
- Prepared reports detailing findings of inspections, investigations, and tests.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
- Contributed to a project initiated by the Ministry of Environment, Water, and Agriculture to plant 1 million trees in the Eastern Province.
Storekeeper
Saudi Aramco
11.2018 - 04.2020
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
- Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
Bulk Plant Operator
Saudi Aramco
Dhahran
01.2018 - 10.2018
- Reduced downtime for critical machinery through proactive inspections, repairs, and preventative maintenance.
- Monitored plant safety protocols, contributing to a safer work environment for all employees.
- Observed color or consistency of product through sight glasses to facilitate regulation of process and production of standardized product.
- Managed bulk material inventory levels to ensure consistent supply availability for production operations.
- Contributed to the achievement of company performance targets by maintaining high levels of reliability within the bulk plant operations area.
- Met production targets and tight deadlines by collaborating closely with team members.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Participated in regular safety meetings to discuss potential hazards and review best practices for incident prevention.
Oil And Gas Operator
Saudi Aramco
08.2012 - 01.2018
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
- Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
Education
Saudi Aramco ITC Program - Operation
Saudi Aramco
Dhahran/Ras Tanura 05.2010 - 07.2012
Skills
Leadership skills
Teamwork and Collaboration
Equipment Operation
Safety Compliance
Problem-Solving
Machine Operation
Effective Communication
Workplace Safety
Operational Efficiency
Time management abilities
Administrative Support
Customer and client relations
Timeline
Sr. IT Costumer Centric Technician (Admin)
Saudi Aramco
01.2022 - Current
Supervising Gardening Inspector
Saudi Aramco
05.2020 - 12.2021
Storekeeper
Saudi Aramco
11.2018 - 04.2020
Bulk Plant Operator
Saudi Aramco
01.2018 - 10.2018
Oil And Gas Operator
Saudi Aramco
08.2012 - 01.2018
Saudi Aramco ITC Program - Operation
Saudi Aramco
05.2010 - 07.2012
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