I am a detail-oriented accounting professional with a BSc in Accounting from Makerere University and over three years' experience in branch accounting, cash management and financial reporting. Skilled in preparing financial statements, reconciling accounts, managing cash and petty cash plus supporting audits, bringing an additional experience in hospitality and customer service. I am committed to applying my accounting expertise to ensure accurate financial management, support decision-making and contribute to your organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Relations Executive
JUMEIRAH GULF OF BAHRAIN
12.2023 - 12.2025
Delivered high-quality guest service by professionally welcoming, seating and assisting customers, contributing to positive customer experiences and repeat visits.
Increased outlet sales through effective upselling and cross-selling of signature dishes, beverages and regular promotions.
Ensured accurate order processing by closely coordinating with kitchen staff and fellow staff, minimize order delays and errors.
Resolved guest inquiries and complaints to maintain the hotel standards and ensure customer satisfaction.
Processed guest bills accurately using POS systems while adhering to cash-handling company policies.
Assisted my colleagues in other departments especially during peak hours which strengthened our teamwork.
General Cashier
YUSHILI HOTEL
01.2023 - 11.2023
Handled daily cash collections and transactions careful with due and care.
Made daily and weekly reconciliation of physical cash against the system records to avoid any imbalances.
Coordinated with the reception and operations teams to ensure efficient recording of daily transactions.
Organized ready sales and expense reports for regular management reviews with the use of POS and MS Excel.
Assisted the finance manager in preparing company financial statements for audits and management accounts.
Strengthened financial discipline by encouraging costs minimisation and profit maximisation to safeguard hotel funds.
Branch Accountant
ADANAI FINANCE
07.2020 - 12.2022
Prepared monthly branch financial reports for management review and decision-making.
Processed loan disbursements and repayments and maintaining accurate clients' records.
Conducted regular bank and cash reconciliations resolving any variances identified.
Recording of daily branch cashflows with the use of Bankers Realm system.
Maintained complete and well-organized financial records for regular audits.
Ensured compliance with organizational financial policies and regulatory requirements.
Accounts Payable Intern
LE PETIT HOTEL
06.2019 - 08.2019
Helped in verifying supplier invoices and preparing payment documentation.
Assisted in reconciling supplier statements.
Maintained proper filing and organization of financial documents for easy reference.
Gained hands-on experience in hotel accounting operations and financial controls.
Contributed to timely settlement of supplier obligations.
Education
Bachelor of Science - Accounting
MAKERERE UNIVERSITY
01.2021
Uganda Advanced Certificate of Education - undefined
NAALYA SECONDARY SCHOOL
01.2016
Uganda Certificate of Education - undefined
ST. JOSEPH'S SECONDARY SCHOOL NAGGALAMA
01.2014
Skills
Accounting and compliance
Hospitality and Customer Service
Teamwork and Collaboration
Communication and Interpersonal Skills
Attention to Detail and Compliance
Computerised accounting skills
MS Excel
MS Word
Bankers Realm
POS systems
Certification
Diploma in Catering and Hotel Management, YMCA Institute, Trained in hospitality operations focusing on guest relations, food and beverage service, customer care, basic hospitality accounting, cost control and adherence to hygiene, safety and professional hotel service standards.
Languages
Luganda
French
English
Disclaimer
I FARIDAH NAMAKULA, declare that to the best of my knowledge all the information included in this curriculum vitae is correct.
Timeline
Guest Relations Executive
JUMEIRAH GULF OF BAHRAIN
12.2023 - 12.2025
General Cashier
YUSHILI HOTEL
01.2023 - 11.2023
Branch Accountant
ADANAI FINANCE
07.2020 - 12.2022
Accounts Payable Intern
LE PETIT HOTEL
06.2019 - 08.2019
Bachelor of Science - Accounting
MAKERERE UNIVERSITY
Uganda Advanced Certificate of Education - undefined