Nan Nwe win
Manama
Summary
To acquire a position with a professionally managed organization, Where I Would be able to use my strength and skills to the best advantage of my employer, being a person with commitment and determination, I am looking for a challenging and responsible position. Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach.
Overview
13
13
years of professional experience
Work History
Receptionist Administrator
Zu Gluhen Autoartistry Bahrain
Zallaq
01.2023 - Current
- Kept reception area clean and neat to give visitors a positive first impression.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to the chain of possession.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Acted as the first point of contact and set appointments for prospective clients.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
Sales Assistant
Peppa Kids
Manama
10.2022 - 11.2022
- Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records.
waitress
M BY MIRAI Japanese Restaurant
seef
01.2021 - 09.2022
- Recorded orders demonstrated full knowledge of all menu items, contents, and preparation methods to provide suggestions based on customer preference.
- Optimized customer experience, serving each guest with a sincere, positive, and enthusiastic attitude.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Processed cash, credit card, and voucher payments using POS terminals.
- Maintained safe food handling standards at all times.
- Arranged alternative selections for guests with food allergies, intolerances, or special diets.
- Completed opening and closing checklists according to set standards.
- Greeted new customers, answered initial questions, and took drink orders.
- Maintained brand image by keeping a neat personal appearance.
- Upheld a high standard of cleanliness in all work areas to comply with health and safety regulations.
- Delivered quality food and beverage service to over 35 guests per shift.
- Retained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains, and desserts.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests, and receive customer feedback.
- Prepared and served coffee, espresso drinks, and cocktails to provide beverage varieties and options.
- Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety.
Cashier & Waitress
Jasmis Corporation W.L.LManama Kingdom of Bahrain
Airpoart
01.2017 - 01.2020
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Maintained clean, tidy and organized checkout areas.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained neat and clean shop floor and storage areas.
- Implemented upselling techniques, applying knowledge about customer purchases to recommend catered products.
- Implemented visual merchandising standards for engaging front-lane displays and endcaps.
- Monitored shop floor for suspicious customer behaviour and signs of theft, following company procedures to prevent shoplifting.
- Supported salesfloor and stockroom staff during busy periods, contributing to stock replenishment and store zoning.
- Reconciled POS system reports to identify and correct cash-handling errors and reduce discrepancies.
Waitress
Dong Seoul
Johor
02.2010 - 04.2012
- Maintained brand image by keeping neat personal appearance.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Seated guests promptly and managed table wait times.
- Processed cash, credit card and voucher payments using POS terminals.
Education
First Year - English
University of Myanmar
Yangon2009
Skills
- STRENGTH & SUMMARY
- Excellent Communications Skills
- Sincere honesty & Hard Working
- Self Confidence & Positive Mental Attitude
- Good personality and good interpersonal skills
- Energetic, dedicated, and self - motivated and thorough approach to work
- Computer Skills-
- Microsoft Excel & Word
Additional Information
- Taking payments from customers via cash and credit cards. Identifying common fraud, errors and irregular transactions. Helping to resolve customer complaints. Training new cashiers. Suggest beverages-to be well versed with the menu, method of preparation and Accompaniments. Maintain cleanliness and mice-en-place level at working station and service pantry for Smooth operation. Keeps general appearance and maintenance of the restaurant working areas. Sets up tables in accordance with Restaurant policy. Maintains excellent grooming standards at all times.
Languages
English, Maynmar, Chinese (Mandarin)
First Language
English
Upper Intermediate
B2
Timeline
Receptionist Administrator
Zu Gluhen Autoartistry Bahrain
01.2023 - Current
Sales Assistant
Peppa Kids
10.2022 - 11.2022
waitress
M BY MIRAI Japanese Restaurant
01.2021 - 09.2022
Cashier & Waitress
Jasmis Corporation W.L.LManama Kingdom of Bahrain
01.2017 - 01.2020
Waitress
Dong Seoul
02.2010 - 04.2012
First Year - English
University of Myanmar
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