Naufal Chettiyarath
Manama
Summary
More than 15 years of experience in IT industry - Managing, designing, implementation and maintaining multiplatform LAN, WAN technologies. Specialized in Linux Open Source technology, DATA, VOICE, VIDEO, communications Systems and Security Devices. Able to work well in fast-paced, deadline-oriented environments, to the complete satisfaction of the users and Management
Overview
16
16
years of professional experience
Work History
IT Manager
Bokhowa Group WLL
05.2013 - Current
- Manage and oversee day-to-day activities of operations, including planning and coordinating with other divisions and execution
- Improve operational effectiveness by streamlining business operational work processes and procedures, conduct performance reviews
- Employee performance conversations, training and other personnel management
- Monitor suppliers to ensure efficient and effective services are provided within budget limits
- Rectified many issues by instituting best practices in system, log analysis, backups, network security, user account/permissions and systems/software auditing
- Implementation and configuration of SAP Business one 9.1 ERP system, HANA version on Suse Enterprise 11 Linux Server
- Install NextCloud Self hosted Cloud Server On Ubuntu 18.04 With Apache2, MariaDB and PHP 7.3 Support
- Installation and configuration BSD open source FreeNAS advanced NAS storage system, and activating various services according to IT requirements
- Installation and configuration of Windows 2012, adding server role for Active Directory
- Installation and configuration BSD open source FreeNAS advanced NAS storage system, and activating various services according to IT requirements
- GranStream IP Telephony System UCM6204 and its management with web interface for full functionality and scope
- Configuration of Firewall & VPN connectivity between branches
- Led enterprise wide WAN/LAN installations; oversaw major Network Infrastructure upgrade/expansion project that improved network access protection and security.
IT Administrator
Banz Group B.S.C (C)
03.2011 - 05.2013
- Installation and configuration of Windows 2008, windows 2010 Exchange and Windows 2008 Storage servers
- Configuration of CISCO Switches: 1900,2960,3750 Series, NetGear GS726TP etc
- And VLAN creation and management
- Installation and configuration of Symantec Backup Exec 2013
- Running and maintaining backup system and tape rotation for all systems and user's data using Symantec backup Exec 2013
- Installation and configuration of Bio-Metric Time and Attendance System
- Assists in the designing and implementing all security related functions for network equipment
- This includes user ID and password control, backup systems, disaster recovery plans and tests
- Implementing and configuring Wi-Fi Clusters with router and Access points and configuring various wireless portable devices to access applications in warehouses (Cisco, Ruckus, D-Link and Omni)
- Installation and configuration of CCTV cameras and peripherals in warehouses
- Basic trouble shooting of Linux OS (Fedora, Red Hat)
- Installation and supporting different application and ERP software (Ritzy, Interact, MS Dynamics and EBizNET WMS)
- Implementation / Maintenance of Trend Micro Corporate Edition.
Dell Technical Support Engineer
APARAJITHA CORPORATE SERVICE LTD
08.2008 - 02.2011
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Education
Plus Two -
A.K.G memorial Gvt HSS, Peralasseri
B.TECH - Electronics and Communication Engineering
Kannur University
01.2007
Skills
- Leadership
- Mentored and Trained Junior IT Staff resulting in increased team productivity
Accomplishments
Selected best employee of the year
in 2014
Languages
English
Hindi
Malayalam
Core Expertise
- Cloud Computing
- Office 365
- Suse Linux Server
- Windows Server
- SAP B1
- System troubleshooting
- Network Management
- Problem Solving
- Resolved system downtime issues resulting in 99.9% uptime for the past year
City
Manama
It Certification
- CCNA (CSCO12298727)
- CCNSP-FT(CP120215/V3.0EL/00916) (Cyberoam Certified Network & Security Professional)
- Dell certified System Engineer (DCSE) with id 554808
Attributes
- Strong leadership skills. Efficient in leading and carrying out group assignments with enthusiasm and positivity.
- Possesses excellent soft skills and people management skills.
- Extremely flexible in working with any group of people to bring out the best from the available resources.
- Open to any new concept or knowledge which helps in making my foundation strong.
Personal Information
Title: IT Manager
Timeline
IT Manager
Bokhowa Group WLL
05.2013 - Current
IT Administrator
Banz Group B.S.C (C)
03.2011 - 05.2013
Dell Technical Support Engineer
APARAJITHA CORPORATE SERVICE LTD
08.2008 - 02.2011
Plus Two -
A.K.G memorial Gvt HSS, Peralasseri
B.TECH - Electronics and Communication Engineering
Kannur University
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