Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
References
Timeline
Generic
NAW MARY

NAW MARY

Ar Riffa'

Summary

Experienced butler with a strong foundation in hospitality services. Skilled in overseeing household operations to maintain top-notch service and discretion. Proven track record in event management and effectively coordinating with staff to ensure guests' needs are met promptly.

Overview

8
8
years of professional experience
1
1
Certification

Work History

BUTLER/WAITRESS

Al Wadi Palace
12.2019 - Current
  • Lead and manage a hospitality team of over 10 staff, ensuring smooth service and coordination.
  • Planned and executed royal events and VIP receptions with high-level protocol.
  • Trained staff in advanced etiquette, guest handling, and service procedures.
  • Managed scheduling, team performance, and departmental coordination.
  • Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
  • Provided high-profile guest service with confidentiality and professionalism.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Cashier

Jasmis Corporation
11.2017 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor of Arts - BA (English)

Dagon University
Myanmar
01-2013

Skills

  • WORD

  • EXCEL

  • Team supervision

  • Fine dining service

  • Problem-solving abilities

  • Excellent communication

Certification

  • Proper Table Setting 101
  • Silver Service Etiquette and Ghawa Service
  • Firefighting
  • Integrated Infection Control Management System (IICMS)

LANGUAGE

ENGLISH
BURMESE

References

  • Ali, Mustafa

     Head of Palace Administration- Al Wadi Palace, Bahrain

    +973 3982 6362

     Alimoosa2853@gmail.com

  • Steve Sinclair Dias

     Palace Manager- Al Wadi Palace, Bahrain

    +973 3913 1428

    stevedias18@gmail.com

Timeline

BUTLER/WAITRESS

Al Wadi Palace
12.2019 - Current

Cashier

Jasmis Corporation
11.2017 - 11.2019

Bachelor of Arts - BA (English)

Dagon University

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