NEETHU KRISHNA PILLAI
Saar
Summary
Results-driven Biomedical Engineer with 5+ years of expertise in maintaining and servicing advanced medical equipment. Skilled in on-site support, seamless device integration, and troubleshooting. Proven track record in implementing preventive maintenance programs and ensuring regulatory compliance. Thrives in fast-paced environments, leveraging technical expertise to enhance patient care through innovative technology solutions.
Overview
8
8
years of professional experience
Work History
BIOMEDICAL ENGINEER
NAVIGA MEDICAL
01.2022 - Current
- Provided orientation and onsite product support to surgeons for various flexible endoscopes during procedures.
- Collaborated with lead nurses to prepare and administer adenosine infusions using the HP 80 MRI infusion workstation for high-risk CMR Adenosine stress perfusion tests, ensuring precise drug delivery and patient safety during critical cardiac imaging procedures.
- Trained healthcare staff on medical equipment operation and care through hands-on demonstrations and troubleshooting, resulting in increased staff competence and reduced equipment downtime.
- Conducted product demonstrations for potential customers.
- Performed regular maintenance and calibration of medical devices, and updated software in existing medical devices, as per manufacturer guidelines, to ensure optimal functionality.
- Troubleshot technical problems, malfunctions, or faults with medical equipment and devices.
- Contributed to the successful installation and setup of new medical devices, ensuring seamless integration into existing systems.
- Created detailed documentation of repairs, calibrations, installations, or other activities performed on medical equipment and maintained inventory logs of medical supplies and parts used for repairs.
- Developed regulatory strategies to meet project deliverables and mitigate risks.
- Prepare and submit import permit applications on the OFOQ portal, according to NHRA guidelines, ensuring all required documents are verified for accuracy.
- Prepared policies and all the required documents for NHRA renewal process and submitted as per AR guideline, leading to the AR license renewal in compliance with AR guidelines.
- Prepared quotation as per RFQs and submitted, prepared invoice, delivery notes, and POs in the Medipro ERP software, and documented it.
- Responded promptly to customer inquiries regarding product specifications, pricing, and availability.
- Maintained constant knowledge of biomedical equipment by attending webinars, training, and referencing documents provided by the manufacturer.
- Researched competitive products for strategic market positioning.
- Established and maintained knowledge of industry standards, technologies, and regulatory requirements.
Customer Service Supervisor
COLES GROUP
Sydney,Australia
03.2019 - 03.2020
TRAINEE ENGINEER
GULF CORPORATION FOR TECHNOLOGY
04.2018 - 06.2018
- Install new equipment by establishing, adjusting, calibrating and testing performance
- Maintain biomedical equipments by completing preventive maintenance schedules; conducting tests by following manufacturer's instructions
- Troubleshoot and repair equipments on call like ventilators, defibrillators, patient beds, dental chairs, OPG and general X-ray machines
- Maintain safe and healthy working environment by conducting safety tests; recommending and complied with procedures; trained and guided medical and healthcare personnel
- Trained and certified for KaVo OP3D, CliniView/OnDemand and KaVo Patient Communication Conexio Com Advanced
Administrative Assistant
SARADA CONSTRUCTIONS
Bahrain
10.2017 - 04.2018
PRODUCT MANAGER
C CUBE ADVANCED TECHNOLOGIES
Bangalore
02.2017 - 08.2017
- Help marketing team develop medical equipments advertising that speaks to customer needs
- Perform demo of medical equipments at customer site and conduct inservice training of new medical equipments
- Develop strategy, business plan, product requirements based on regional customer requirements and competitive market analysis
- Develop reports and presentations for in-development medical products
- Quickly address any issues that arised during product testing
- Increase new customer acquisition by streamlining E-commerce listing creation process
- Manage lead customer relationships, developed sales materials and performed training for both direct and indirect sales channels
Education
Advanced Training - Biomedical Applications
Harvey Biomedical
Bangalore, India07.2016
Bachelor of Technology - Biomedical Engineering
Sathyabama University
Chennai, India01.2016
12th Grade -
The New Indian School
Bahrain01.2012
Skills
- Ability to provide technical support and training/product demo onsite
- Proficiency in MS Word, MS Excel, MS PowerPoint
- Understanding of Regulatory compliance and standards
- Administrative skills: data entry, filing
- Strong written, verbal, and professional communication
- Ability to use positive language
References
Available upon request.
Affiliations
INFUSION PUMPS(PCA,TCI),SYRINGE PUMPS,ENTERAL FEEDING PUMPS
OXYGEN CONCENTRATOR
BLADDER SCANNER
PATIENT MONITOR
MRI INFUSION WORKSTATION
FLEXIBLE URETEROSCOPE,CYSTOSCOPE,BRONCHOSCOPE & CHOLEDOSCOPE
VEIN VIEWER
VACCUM TISSUE BIOSPECIMEN TRANSFER SYSTEM
ABPI MD
JAUNDICE METER
VIDEO LARYNGOSCOPE
SPIROMETER
SUCTION MACHINE
FLUID WARMER
Timeline
BIOMEDICAL ENGINEER
NAVIGA MEDICAL
01.2022 - Current
Customer Service Supervisor
COLES GROUP
03.2019 - 03.2020
TRAINEE ENGINEER
GULF CORPORATION FOR TECHNOLOGY
04.2018 - 06.2018
Administrative Assistant
SARADA CONSTRUCTIONS
10.2017 - 04.2018
PRODUCT MANAGER
C CUBE ADVANCED TECHNOLOGIES
02.2017 - 08.2017
Advanced Training - Biomedical Applications
Harvey Biomedical
Bachelor of Technology - Biomedical Engineering
Sathyabama University
12th Grade -
The New Indian School
Similar Profiles
DAN RUSSELLDAN RUSSELL
IT Manager at Naviga GlobalIT Manager at Naviga Global
Deepankar SinghDeepankar Singh
Analyst- Rights & Royalties at Naviga GlobalAnalyst- Rights & Royalties at Naviga Global
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic