Summary
Overview
Work History
Education
Skills
Languages
Driving License
Timeline
Generic

Nigel Nixon

Manama, Bahrain,17

Summary

Highly organized and detail-oriented Administrative Professional with 5 years of experience in fast-paced environments. Proven ability to manage multiple tasks efficiently, provide exceptional customer service, and support senior leadership teams.

Overview

10
10
years of professional experience

Work History

Customer Representative

INVITA
Manama, Kingdom Of Bahrain
11.2020 - 11.2023
  • Handles Incoming /Outgoing Calls in an attentive, courteous and efficient manner, according to the company standard operating procedure.
  • Provides clear and concise communication while assisting customers with their questions or needs.
  • Takes messages and forward then to relevant parties.
  • Ensure customer's satisfaction by providing accurate information in a timely manner.
  • Monitored customer accounts for changes or updates.

Sales Executive

Gulf Membrane and Coating Industry
Manama, Kingdom OF Bahrain
04.2014 - 05.2016
  • Responded to Customers Inquiries via Phone,Email and Online Chat
  • Resolved Customer complaints by investigating problems and developing solutions
  • provided detailed information about Product Services
  • Maintained polite and professional Communication with Customer's at all times
  • Built strong relationships with customers to encourage repeat Business
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers to determine wants or needs.

Education

BBA - Business Administration And Management

Indian Academy
Bahrain
09-2016

Skills

  • Customer service excellence
  • Data Management
  • Payment Processing
  • Microsoft Excel
  • Report Generation
  • Product Knowledge
  • Call Management
  • Quality Assurance
  • Call handling

Languages

English
First Language
Hindi
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
Malayalam
Intermediate (B1)
B1

Driving License

Yes

Timeline

Customer Representative

INVITA
11.2020 - 11.2023

Sales Executive

Gulf Membrane and Coating Industry
04.2014 - 05.2016

BBA - Business Administration And Management

Indian Academy

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Nigel Nixon