Nousheena kainat
Summary
Dynamic operations supervisor at Kitopi with a proven track record in team leadership and workflow optimization. Enhanced productivity through strategic training programs and effective conflict resolution, achieving high customer satisfaction. Leveraged analytical skills to inform decision-making and drive performance improvements in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
Kitopi
02.2022 - 03.2025
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Streamlined workflow processes to enhance team efficiency and productivity.
- Mentored staff, fostering skill development and promoting a collaborative work environment.
- Analyzed operational data, identifying trends to inform strategic decision-making.
- Implemented training programs to improve employee performance and service delivery.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Portfolio Manager
NBP
01.2016 - 02.2021
- Assisted in portfolio analysis to evaluate investment performance and risk exposure.
- Supported team in conducting market research to identify emerging trends and opportunities.
- Collaborated with senior managers to prepare presentations for stakeholder meetings.
- Contributed to the development of strategic investment recommendations based on data insights.
- Engaged in continuous learning of industry best practices and investment strategies.
- Facilitated portfolio performance review and implemented new strategies.
- Communicated market developments, portfolio changes and annual performance information to clients.
Education
Masters in Commerce - Banking And Finance
UCP
06-2016
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Workflow optimization
- Staff evaluation
- Facilities inspection
Timeline
Supervisor of Operations
Kitopi
02.2022 - 03.2025
Portfolio Manager
NBP
01.2016 - 02.2021
Masters in Commerce - Banking And Finance
UCP
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