ORLAN LEGARA
BAHRAIN,15
Summary
Restaurant Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
10
10
years of professional experience
Work History
Restaurant Supervisor
UNCLE OSAKA RESTAURANT
AVENUE MALL GATE 1
10.2022 - Current
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Assisted cooks in preparing meals for customers according to established recipes and portion control guidelines.
- Analyzed financial records such as sales figures, expenses reports, labor costs and inventory data to determine profitability of operations.
- Preparing to submit reports daily, weekly and monthly basis.
Management Supervisor
JMIG ENTERPRISES
MANILA
12.2020 - 07.2022
- Developed and implemented training programs for new hires and existing staff.
- Recruited qualified candidates to fill open positions within the organization.
- Ensured compliance with all applicable laws and regulations related to employment practices.
Restaurant Manager
MARRYBROWN RESTAURANT SDN, BHD
MALAYSIA
08.2019 - 07.2020
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Establishing the employees work schedule weekly.
Assistant Restaurant Manager
MARRYBROWN RESTAURANT SDN, BHD
MALAYSIA
07.2018 - 08.2019
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Supervised food preparation, ordering of supplies, and inventory control.
- Ensuring the quality of food service and quality control in compliance in the restaurant progress.
Cashier Supervisor
FATHIMA HYPERMARKET LLC
UNITED ARAB EMIRATES
08.2016 - 07.2018
- Greeted customers and responded to requests for information.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Head Cashier
ALMANAMA HYPERMARKET LLC
DUBAI
07.2014 - 07.2016
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Coached employees on best practices for handling customer complaints quickly and effectively.
Education
Bachelor of Science - IN INFORMATION TECHNOLOGY
SULTAN KUDARAT STATE UNIVERSITY
PHILIPPINES 06-2010
Skills
- Team Management
- Leadership
- Time Management
- Relationship Building
- Excellent Communication
- Collaboration
- MS Office
- Customer Relations
- Flexible and Adaptable
- Organization and Time Management
References
References available upon request.
Timeline
Restaurant Supervisor
UNCLE OSAKA RESTAURANT
10.2022 - Current
Management Supervisor
JMIG ENTERPRISES
12.2020 - 07.2022
Restaurant Manager
MARRYBROWN RESTAURANT SDN, BHD
08.2019 - 07.2020
Assistant Restaurant Manager
MARRYBROWN RESTAURANT SDN, BHD
07.2018 - 08.2019
Cashier Supervisor
FATHIMA HYPERMARKET LLC
08.2016 - 07.2018
Head Cashier
ALMANAMA HYPERMARKET LLC
07.2014 - 07.2016
Bachelor of Science - IN INFORMATION TECHNOLOGY
SULTAN KUDARAT STATE UNIVERSITY